mandeep Kaur, ASSISTANT LOGISTICS MANAGER

mandeep Kaur

ASSISTANT LOGISTICS MANAGER

STERLING PERFUMES INDUSTRIES LLC

Location
United Arab Emirates
Education
Master's degree, MCA
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

ASSISTANT LOGISTICS MANAGER at STERLING PERFUMES INDUSTRIES LLC
  • My current job since January 2013

Proposed optimal transportation modes, routing, equipment, or frequency on the booked orders.
2) Establish & monitor specific supply chain-based performance measurement systems.
3) Created policies or procedures for logistics activities ie SLA, preferred vender agreement, etc.
4) Plan and improved material flow management systems to meet production requirements.
5) Trained shipping department personnel into roles or responsibilities regarding global logistics strategies.
6) Maintained key metrics, reports, process documentation, customer service logs, or training or safety records
7) Implementation of specific customer requirements, such as internal reporting & customized transportation metrics.
8) Troubleshooting issues related to transportation, logistics systems, import or export & customer issues.
9) Participated in carrier management processes, such as selection, qualification, or performance evaluation
10) Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
11) Ensure carrier compliance with company policies or procedures for product transit or delivery.
12) Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
13) Negotiate transportation rates or services.
14) Design models for use in evaluating logistics programs or services.
15) Supervise the work of logistics specialists, planners, or schedulers.
16) Prepare or file environmental certification applications.
17) Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
18) Recommend purchase of new or improved technology, such as automated systems.
19) Develop risk management programs to ensure continuity of supply in emergency scenarios.
20) Plan or implement improvements to internal or external logistics systems or processes.
21) Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management,
accounting, or shipping.
22) Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
23) Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality
management.
24) Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
25) Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal
allocation, delivery, recycling, reuse, or final disposal of resources.
26) Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or
electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
27) Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of
logistics activities.

CUSTOMER REPRESENTATIVE at M.H. ALSHAYA GROUP
  • United Arab Emirates
  • January 2012 to December 2012
CUSTOMER OFFICER at AIRTEL MOBILINK INDIA
  • May 2006 to November 2010
SENIOR SALES EXE / RETAIL
  • to

MANDEEP KAUR
28) Conduct or review environmental audits for logistics activities, such as storage, distribution or transportation.
29) Implement & monitoring of carbon neutral policy or environmental management, accounting, or audit systems.
30) Develop plans or set goals to reduce carbon emissions associated with storage or transport activities.
1) Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less
experienced team members; teaching processes; mentoring team members.
2) Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or
potential sales outlets and other trade factors.
3) Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
4) Focus sales efforts by studying existing and potential volume of dealers.
5) Submit orders by referring to price lists and product literature into an order management system.
6) Keep management informed of KPI by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual
territory analyses.
7) Monitoring competition by gathering current marketplace trends based on pricing, products, new products, delivery schedules, merchandising
techniques, ecommerce, etc.
8) Recommend changes in products, services, and policies by evaluating results and competitive developments.
9) Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
10) Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal
networks; participating in professional societies.
11) Provides historical records by maintaining records on area and customer sales.
1) Handled all critical cases escalated by HQ.
2) Entire software handled related to Billing, CMS, Cal flow, Info touch & Arbor (related to finance queries).
3) Handled entire cases related to Waiver Module related to customer credits in his a/c.
4) Maintain the complete MIS and reconciliation on monthly basis.
5) Addressed all complaints assigned in ECRM and closed 95% within SLA.
6) Handled Customer services, Collection & Sales Activities in Store.
7) Responsible for Retention.
8) Responsible for CAF Audits.
9) MIS Reporting to NHQ as well as to the Cluster Office.

Education

Master's degree, MCA
  • at SIKKIM MANIPAL UNIVERSITY
  • March 2010

Done MASTER OF COMPUTER APPLICATION (MCA)..

Bachelor's degree, BSC (IT)
  • at LYALLPUR KHALSA COLLEGE
  • March 2005

DONE BACHELOR DEGREE IN INFORMATION TECHNOLOGY

Master's degree, APPLICATION
  • at AAAAPPLICATIONMASTER
High school or equivalent,
  • at Sikkim Manipal UniversityPunjab

from

Bachelor's degree, TECHNOLOGY
  • at Punjab
Bachelor's degree, TECHNOLOGY
  • at Punjab
High school or equivalent, TECHNOLOGY
  • at Punjab
Bachelor's degree, TECHNOLOGY
  • at Punjab
High school or equivalent, TECHNOLOGY
  • at Punjab
High school or equivalent, PSEB
  • at Punjab
High school or equivalent,

EDUCATION

Specialties & Skills

Customer Support
Customs
Customer Focus
operations
Import and Export
Accountancy
QUICK LEARNER
BILLING
BUSINESS SYSTEMS ANALYSIS
DELIVERY
INVENTORY MANAGEMENT
LOGISTICS
IMPORT EXPORT
Logistics

Languages

English
Expert
Hindi
Expert
Punjabi
Expert

Hobbies

  • hobby to take new challeges & dedicated to do all tasks
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