mane guzelian

Task and responsibilities:
•Assist the branch manager with all her responsibilities
•Handle the appointment rescheduling for the following days to ensure the availability of therapist and all the necessary atmosphere
•Advance the Customer service to make sure the costumers are satisfied from all our services
•Handle phone call from old clients and listen to their needs carefully, from new client to introduce them to our company and explain about our services and procedures
•Follow up with patients to make sure that the treatment was well done
•Handle the angry and complain clients and specially on the phone
• Prepare the daily plan tasks and payment sheet to ensure the achievement of our daily target and as long as monthly target
•Record and update the opportunities of each client
•Handle the daily payments by receiving cash, credits and checks from the clients and recording them in the closure at the end of the day to ensure the grand total meets the correct amount
• Oversee weekly payment runs and also ensure payment approvals are obtained and installments made
•Assist the admin by transferring the correct phone calls, meetings and their needs
•Managing the payments and the invoice I receive or pay after approval from person in charge
•Welcome each and every individual enter the center to meet their needs

Task and responsibilities:
•Maximize the sales in order to achieve our target
•Build costumer trust and gain loyalty
•Display my stand to make sure it’s good looking and well organized

Tasks and responsibilities:
•Recording the payments and invoices
•Checking on exchanged items
•Reporting the closer of the day