Business Development Manager
Print Central FZ LLC
Total years of experience :11 years, 11 Months
Generating new business for the firm via cold calls, in person visits, referrals from contacts and networking on social media.
Generated AED 750, 000 (USD 205, 000) over a period of 6 months in new accounts.
Built customer acquisition strategy that generated consistent monthly growth of at least 10%.
Negotiated and closed sales establishing 40 new customer accounts.
Provided sales support for inactive customers increasing sales volume by 15%.
1. Giving continuous accurate and relevant feedback to company Director and Senior Manager.
2. Reviewing existing contracts and looking for growth opportunities.
3. Bringing together necessary resources to deliver on client objectives.
4. Ensuring that the sales database is always up to date and accurate.
5. Implementing sales and marketing strategies and plans.
6. Ensuring that proper procedures and practices are in place so that maximum efficiency is achieved.
7. Acting as an ambassador of the business at all times.
8. Identifying prospective clients and then contacting them.
9. Participating in product or service development and design.
10. Assisting in the recruitment, training and development of staff.
11. Developing new and old clients to grow them into a diversified customer base in a specialist niche market.
1. Counseled students intending to study in reputed government funded universities and colleges in the UK.
2. Generated new sales opportunities through direct and telephonic selling and emails.
3. Execute a tactical plan across the region, delivering maximum sales.
4. Developed and integrated market plans to efficiently position the company brand within targeted market.
5. Delivered performance updates, quarterly business reviews and planning meetings.
6. Build and manage a network of relationships (existing and new) with students to achieve sales.
1. Resolved customer complaints and concerns with strong verbal and negotiation skills.
2. Displayed courtesy and strong interpersonal skills with all customer interactions.
3. Maintained composure and patience in face of difficult customer situations.
4. Referred difficult issues to upper management while maintaining positive rapport with customer.
5. Informed customers about issues resolution progress.
6. Supported customers having data connectivity issues.
7. Provided thorough support and problem resolution for customers.
1. Researched and developed a Master’s Thesis on “Supply Chain Practices – Sustainability of Bharti-Walmart in Jammu region”. 2. Demonstrated strong communication skills through coursework presentations on case-studies related to Cross-Cultural Management and Strategic Management.
1. Contributing author to “A wide band S-shaped Microchip Patch Antenna for 2-4 GHz Wireless sensing application.” presented in “International Multi Conference on Intelligent Systems & Nanotechnology (IISN-2010)” in February, 2010. 2. Contributing author to “A dual-band microwave Patch Antenna for Wireless sensing applications with antenna element as gold” presented in “2nd National Conference on Electronics Design and Communication Technology (NCEDCT-2010)” in May, 2010.