VP, Head-Consumer Banking Digital Platfom , Solution & Delivery Chapter
Abu Dhabi Commercial Bank
Total des années d'expérience :27 years, 4 Mois
Senior Management Professional with expertise in implementing large scale solutions in consumer banking & private banking domain. Contributing to organization by converting vision into reality with tangible outcomes.
Professional Summary :
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- 27+ years Information Technology experience in Banking
- Specialist in Digital Journey Solution, Architecture design and Delivery
- Integral member of Strategic committees: Architecture Board, Project Board, Digital Journeys Steering Committees, Quarterly Business Review meetings
- Member of teams implementing Platform Operating Model, Cloud 1st & Agile strategy
- Consistently awarded excellent & very good performance rating
- Instrumental in ADCB receiving- Outstanding Wealth Management Technology Implementation - 2022
- Led Implementing 3 core banking systems
o TCS Bancs
o Oracle Flexcube
o TCS ISBS
- Played key role in the most successful merger of the region
o ADCB
o UNB
o AHB
Consumer Banking & Digital Platform - Head (VP Equivalent - Run & Change)
o Simultaneously managing 23+ projects/programs
o Annual Capital Expenditure: 70+ million AED & Operating Expenditure: 30+ million AED
Recent key achievements
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Digital Wealth & IPO Journey - Advent Systems
- Implemented Wealth Enquiry Portal with Performance Calculation
o 65% adoption rate by customers & 100% by RM in just 5 months
o Resulted in reducing RM queries by 60% & increased NPS from 60% to 87%
- Implemented Digital IPO Journey
o 95% of subscription changed to digital platform
- Features launched in pilot/test for Self & Assisted journeys
o Digital Customer On-boarding for Wealth Management (TAT reduced by 2 days)
o Online Orders for 3 Asset Types. STP Processing (Equity/ETF, MF & Bonds)
o Lombard Lending, Online SIP subscription, integrated - Bloomberg, Morning Star
o 360* world class in-depth wealth customer statement
Digital Lending Journey - LendPerfect & Intellect Loan Management System
- Self & RM assisted Customer On-boarding - achieved customer growth by 25%
- Assisted Real-time decision & disbursal for lending facilities - TAT reduced 2 days to real-time
o Credit Cards & Personal Loans (Conventional & Islamic) - new & top ups
o Auto Loan & Overdrafts
- Digital issuance of Mortgage pre-approval letter - reduced TAT 3 days to real-time, Increasing Cross & Up-sell by 30%
- Implemented 17 Digital Service Requests - avg TAT reduced 3 days to 2 mins
- Implementation of intellect Collection System - collection improved by 300%
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Masters of Management Studies or MMS in Information Technology prepares the student to get an insight regarding the core competencies of the sector. Candidates procure skills and knowledge of the industry which would help them apply the resources for gaining maximum productivity. The program enables the students to adapt the ability of supervision, proficiency in handling working of IT industry and building entrepreneurial skills. Throughout the program, students are instilled with the necessary skills through theory and projects. Candidates are given extensive knowledge about the fields of Finance, Operations, Marketing and Human Resource Management with respect to its application in Information Technology Management. Candidates are given real-life approach after the completion of the First year enabling them to experience in actual workings of the industry. Candidates are given knowledge of the skills required in conducting supervision of the workings of the industry. They are instilled with leadership skills aiding in handling the workings of the sector, are acquainted with the necessities of planning and handling employees and taking care of their needs in an efficient manner. This course lays the ground for a lucrative career for candidates in their domain of specialization. MMS in Information Technology opens opportunities for candidates in India as well as abroad. They can work on top levels in IT sectors, reputed MNCs, corporate houses. Students of Master in Management Studies in IT also have the opportunities in the education sector, with major companies waiting to observe candidates who have successfully passed the program. Many colleges have their own campus placements where top companies are willing to hire candidates after the completion of the course. The overall aim of the course is to mould the students using their ability to maximize and harness the abilities in future endeavours. MMS Information Management course duration is about Three years and is divided into Six semesters. Through this course, students are given knowledge about Information Technology sectors, entrepreneurship and so on.