mani  lama, Customer Care Executive

mani lama

Customer Care Executive

Jawad Business Group

البلد
الإمارات العربية المتحدة
التعليم
ماجستير, BA
الخبرات
20 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 5 أشهر

Customer Care Executive في Jawad Business Group
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يناير 2016

Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.
organizing sales visits
maintaining accurate records
Record sales and send copies to the sales office of product.

Customer Sales Executive في Delta International (Lindex Fashion)
  • الإمارات العربية المتحدة
  • فبراير 2012 إلى فبراير 2015

Responsible for promotions and selling of products.
Must have product demonstration to customers.
Assist the customers to their needs and concerns.
Must update the customers regarding new trends.
Must have product Inventory and sales report.
Deliveries of product.



5 Astute Professional... + ‘Exposure in.

Customer Care Officer في Convergys Pvt Ltd (Call Centre)
  • الهند
  • أبريل 2009 إلى ديسمبر 2011

in product development or a new product launch
Handling any objections.
Role in sales-training program to improve the performance.
Leading any contract negotiations that resulted in a positive business deal.
Served any committees or boards or participation in special projects.


4 Astute Professional 1. Yr. Exp. + ‘Exposure in.

Senior Customer Care Executive في Penta serve Pvt Ltd (Call Centre)
  • الهند
  • أبريل 2006 إلى أبريل 2009

.Must establishes trust and relationship with the customers.
Must submit complete reports and Inventory
Guide the new joiners.
Must provide knowledge to the customers regarding the product.


3. Astute Professional 2.7 Yr. Exp. + ‘Exposure in.

Sales Assistant في Sparkles (Poddar and Comp)
  • الهند
  • مارس 2003 إلى مارس 2006

Responsible for promotions and selling of products.
Must have product demonstration to customers.
Assist the customers to their needs and concerns.
Must update the customers regarding new trends.
Must have product Inventory and sales report.



2. Astute Professional 3 Yr. Exp. + ‘Exposure in Call Centre.

الخلفية التعليمية

ماجستير, BA
  • في University of North BengalSt. Robert’s High SchoolGovernment High School
  • مارس 2003

Specialties & Skills

CALL CENTER
COMMUNICATION SKILLS
CONTRACT MANAGEMENT
CUSTOMER SERVICE
CUSTOMER SUPPORT
DEVELOPMENT
INVENTORY MANAGEMENT
SALES TRAINING

اللغات

الانجليزية
متمرّس
الهندية
متمرّس