General Manager - Strategy, Operations & Business Excellence
Intercoil International Co. LLC
Total years of experience :19 years, 4 Months
Departments Reporting: Human Resources, Production & Maintenance, Procurement, Warehouse & Logistics, Research & Development and Quality - across UAE & KSA
Achievements:
Created and managed the MD’s Dashboard (BSC & OKRs), performed 5-year sales forecasting & P&L creation with MD & Shuaa Capital,
Formulated the India Entry Plan, presentation to Simmons Inc., USA for India Partnership, undertook the initial review of Franchisee and Licensee partners in India.
Served as the Scrum Master for Implementation of Agile System in Intercoil.
Key Responsibilities:
Overseeing talent acquisition, career development, succession planning, retention, training, leadership development, compensation and benefits.
Developing HR plans and strategies to support the achievement of the overall business operations objectives.
Devising trackers, creating incentive schemes for all sales verticals and branch visits across Middle-east for generic audits.
Functioning as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues.
Working with the firm's executive management to establish a sound plan of management succession that corresponds to the strategy and objectives of the firm.
Developing comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.
Devising and implementing comprehensive compensation and benefits plans that are competitive and cost-effective for the firm.
Administering MIS across the entire employee life cycle and overseeing all administrative processes, documentation, legal and regulatory compliance.
Key Skills: Organization Development, Business Planning, Organization Restructuring & Right Sizing, HODs Coaching, Corporate & HODs Balanced Scorecard, Organizational Governance, Organization-wide Review Mechanism, HR Budget, Talent Acquisition, Talent Management, Talent Engagement, Employee Relations, Staff Performance Management System, Office Administration, Training Plan & Budget, Managerial Development, Rewards & Recognition, Internal Communication, MIS & Reporting.
Key Responsibilities:
Devised several policies and procedures pertaining to HR and administrative functions across the company, ranging from employee life cycle processes to other guidelines.
Created the OD Plan and Employee Engagement Plan and implemented a few Engagement Initiatives.
Created systemized processes starting from sending job offer, onboarding until the orientation day.
Key Skills: Responsible for end-to-end streamlining and operations of HR & Administration Departments. Organization Development, Organization Restructuring, Recruitment & Selection, HR Policy, Employee Engagement, Rewards & Recognition, InternalCommunication.
Highlights:
Contributed to initiatives in organization development, 360-degree feedback, talent review & planning, employee engagement (focus on frontline employee connect), employee retention study & initiatives, training plan & budget management.
Undertook 3-Level managerial development initiatives, devised rewards and recognition schemes, AMs & above outbound, oversaw training management and ensured customer service excellence.
Formulated the training budget and devised training plans as per the prescribed budget, prepared the yearly training calendar and managed training delivery as per the same.
Conducted training needs analysis by using performance appraisals, questionnaires and direct meetings with the management.
Measured training ROI and concept retention among trainees to ensure that all envisaged goals were met, implemented periodic tracking systems to test knowledge and recall.
Liaised with external vendors for training delivery and review of training material, ensuring it was of the highest standard.
Benchmarked training initiatives against those of competitors to ensure that the company remained among industry leaders.
Key Skills: Organization Development, Talent Review & Planning, Employee Engagement (Focus on Front-line Employee Connect), Employee Retention Study & Initiatives, Training Plan & Budget, 3-Level Managerial Development, Rewards & Recognition, AMs & Above Outbound, Training Management, Customer Service Excellence, Internal Communication, Training MIS Reporting
Organization Restructuring, HR Operations, Manpower Planning, Recruitment & Selection, Compensation & Benefits, Performance Management System, Organization Development, Training & Leadership Development, GET Development, Human Resource Information System, Employee Engagement, Employee Retention, Bevcon Visioning 2015, Establishing Interdepartmental Service Level Agreements, Rewards & Recognition, Fun @ Work Initiatives.
Training Needs Assessment, Training Plan & Budget, Training Management, Training Design, Training Delivery, Creating Special Platforms for Learning, Measuring Training Effectiveness, Learning Platforms for Leaders, FLCB Management, RTLC Reporting, MaytasWay Champion, IMS Internal Auditor (ISO 9001, ISO 14001, OHSAS 18001 & SA 8000)
Business Development, Training Management, Training Delivery, Placement Coordination, Relationship Management, Training MIS Reporting
MBA in Human Resources & Marketing
B.Com Vocationals (Mktg & Advtg)
