Specialist
Vodafone - India
مجموع سنوات الخبرة :20 years, 8 أشهر
Job Profile:
> Revenue Assurance Compliance: To monitor and ensure compliance of Revenue Assurance Mandatory activities & controls to identify and minimise Revenue leakage.
> Monitoring daily reports pertaining to IN Equation, Revenue, Adjustments, Realisation Rate, Switch Vs IN.
> MOU reconciliation, Hourly MOU and recharge etc to find out any abnormality in the trend.
> Monitoring the activities of flexi SIM issued to retailers and controlling of exposure by ensuring conversion of SIM as per approved plans.
1.Analysis of Zero charged calls .
2.High Usage monitoring.
3.Monitoring of detachment of rate cutters.
4.Audit Tracker: Conduct Internal Audits as per defined plan and timelines to ensure compliance as per guidelines.
1.Product and NFA audits.
2. Configuration and NFA audits.
3. Audit of Vendor agreements and Configuration.
4. VTOPUP and Configuration audits.
. RA Validation for new Product & Tariff launches: To drive error free and timely RA validation and clearance with respect to new Product & Tariff launches as per defined policies and timelines.
> Product Analysis: Analysis of product performance to find out their profitability and market penetration.
> RA validation for Network / Billing elements integration: To administer RA checks & validations to mitigate risks associated with Integration/ Change of Network / Billing Elements (Pre and Post-implementation) to minimise Revenue leakage. Took active part in system validation of following elements:
> Version upgrade of IN nodes
> SDP migration
> CCN migration
> SDP
> AIR
> VTOPUP application (e recharge application)
> Validations of reports
> Revenue Assurance System: Implement RA system to have better RA controls with quanitification of Revenue Impact as per defined plan and timelines
As an AM-Billing Assurance my job is to communicate with clients, download the information and train the team members on process requirements. My key responsibility is to deliver bill cycle wise reports to the clients. I have to ensure timely Bill generations, resolutions of Billing enquiries, CDR rating and orphans analysis. Bill cycle wise, Monthly, Segment wise and product wise revenue reporting are key onsite deliverables to the client in my job profiles. The managment report ing like daily performance summary, Capacity utilisations, Seat utilisations, Failure mode and effect analysis, Operations Management System (OMS) audits are my offshore deliverables to the management.
I had successfully migrated billing process from Pipex UK and implemented it offshore.
Job Profile:
· Preparation, validation and delivery of Revenue report to the client.
· Pre bill validation reports generation from SQL reports their validation and changes in production.
· Billing process migration and implementation.
· CDR reconciliation of various CDRs from different carriers, Rating and Re-rating of CDRs, Orphans analysis.
· Carrier claims validations.
· Value and volume analysis of high spend CDRs
· Team management activities like Failure Mode and Effect Analysis (FMEA), Seat utilization, Capacity utilization.
· Process automations their documentation and quality check through kaizen management principles.
· Billing related customer enquiries validation analysis.
As a Sr.Executive Revenue Assurance I was instrumental for delivering Rs 10.4 million monthly billing for Approx.8 lacs odd customers spread across 6 telecom circles in 12 bill cycles. And, also responsible for maintaining various Revenue assurance parameters and flashing various revenue compliance reports for TRAI and RA audits.
Job profile:
· Automation of various billing activity, Development of various exception reports for identifying errors, reports automations.
· Validation, Quantification and analysis of billing general ledger reports. And verification of revenue impacts in GL.
· Validation and testing of Tariffs, Packages and component configurations. And, their UAT on testing environment and revenue assurance checks on Production environment.
· Responsible for various pre and post billing Audits, Validations and reconciliation.
· End-to-End CDR Reconciliations between Switch, Mediation and Billing Systems.
· DSL CDR testing and reconciliations between LDAP and Billing System.
· Continuity checks of switch CDR processed files.
· Mediation table and pulse matrix update for new plans, tariffs and new calling levels.
· Analysis of DSL and Voice CDR rejects in Mediation, LDAP and Billing system.
· Rectification and billing of suspense pulses.
Achievements:
1) Nominated as Star Performer from entire Finance team for exemplary performance in developing various exception reports for reduction in Billing complaints and Analysis of deviation in billing of customers resulting in churn.
2) Worked as a SPOC for server migration of entire billing database from 3 different servers.
Tata Teleservices is part of the Rs.54, 000/- crore (US$11.2 billion) Tata Group, that has over 90 companies, over 2, 10, 000 employees and more than 2.16 million shareholders. With an investment of over Rs.9, 000 crore (US$ 2 billion) in Telecom, the Group has a formidable presence across the telecom value chain. Tata Teleservices spearheads the Group's presence in the telecom sector. Incorporated in 1996, The company offers services under the brand name 'Tata Indicom' in 23 key Indian circles.
I was working as an Officer-Billing (Corporate Finance). I was looking after Checking, analysis and monitoring of Billing process of Delhi and Rajasthan circle.
Job Profile:
· TCDR reconciliation with mediation CDRs.
· Tracking and monitoring of TT files (Switch generated CDRs)
· Reconciliation of CDR processed at Mediation level and Billing System
· Pre bill error checking reports verification and rectification
· CDR verification of all the newly configured components and tariffs.
· Profarma Invoice Checking, Verification and Rectification through Metasolv and BP,
· Suspense CDR clearance using MIU utility.
I am working as an Associate-BCC and looking after Prebilling error finding and rectification activities.General Ledger checking of commit and profarma bills. Providing resolutions of Bill not generated and other billing related complaints.Waivers and Refunds of deposits of subscribers. Bill management and resolutions of Billing issues of Franchisee connections.
Post Graduate Diploma in Finance Management , completed in 2009 from Department of Distance Learning , Narsee Monjee Institute of Management Studies, Mumbai.
Diploma in Adavnce Computing from C-DAC is 6 months full time course. This course develops extensive knowledge of programming in C ,C++, Oracle 7.3,VB 6.0. Other software concepts such as Software Engineering, Object oriented Analysis and design etc.
I had passed my Gradution in commerce with Accountancy,Economics and Managment with specialisation in Taxation.
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