Manager-HR
Delhivery Pvt Ltd
Total years of experience :16 years, 0 Months
Key Result Areas:
Strategizing annual HR plans, manpower budgets and conducting HR performance; collaborating with senior management for successful manpower planning, resourcing, deploying and expansion
Conceptualizing, implementing and articulating the organizational policies for streamlining systems to promote reliability, increase simplicity and enable scalable growth
Guiding the recruitment function in the organization as per the planned manpower budget; sourcing candidates from multiple channels to attract the best talent
Formulating the KPIs /KRAs / PMS / Goal Sheets for the appraisal process and ensuring the pay hikes are in-line with company standards and performance clearly aligned to individual pay awards
Mapping the competencies of each position for steering the employee development plans/programs
Identifying hi-potential, key employees and effectuating talent development plans to strengthen employee skills and develop them for the new roles while also improving the performance management process and goals
Analyzing compensation policies, regulations and prevailing rates for developing competitive compensation plans
Generating & scrutinizing the MIS reports and HR dashboards for workforce planning, attrition management, scenario analysis, performance reviews, compensation delivery and so on
Advising the management on critical issues and employee management trends through effective HR metrics and reporting
Organizing employee engagements & OD programmes; ensuring prompt resolution of employee grievances & maintaining cordial employee relations
Highlights:
Streamlined and automated the HR process by successful implementation of HRMS
Administered performance management, compensation & benefits for over 5000 employees at different locations
Streamlined statutory compliance process by eliminating non-value driving activities and negotiated favorable rates with vendors, thus saving in compliance processes
Ensured all back-end HR operational processes are managed well in terms of TAT, accuracy, frequency & compliance leading to seamless service delivery
Led the HR Automation Projects and contributed to the transformation of HR processes to achieve reduction in cost and efforts; major projects undertaken are as follows:
o Moved towards the Biometric System of Attendance from manual
o Transformed HRIS and made it live and functional across all domains from hire to retire
o Transferred towards the DMS System from Personnel Files for maintaining personnel records
Key Result Areas:
Strategised, implemented and articulated corporate-wide policies, procedures, systems and initiatives for driving transactional and transformational people agenda
Implemented OD interventions by identifying and analyzing situations for enhancing organizational effectiveness
Developed and maintained succession and career plans for building leadership pipeline and managing talent
Conducted engagement programs, resolved queries for building employee morale and improving employee satisfaction
Administered compensation and benefits deliverables encompassing review, benchmarking and strategy planning; managed payroll and statutory compliances
Interfaced between management and employees, supported the interest of both & created a win-win strategies
Highlights:
Assisted the Business Leaders, Global Teams and HR Partners in smooth strategic management of HR operations
Successfully delivered the HR services towards Talent Acquisition, Change Management, Compensation & Benefits Management
Conceptualized the Employee Leadership Reward Program (ELRP) to improve on attrition & headcount/resource crunch
Collaborated with major stakeholders including business leaders, clients for understanding business needs and assisting them in resolving people issues thereby leading to achievement of business goals and objectives
Managed the end-to-end employee life cycle from recruitment, induction, talent management, retention & engagement to grievances for over 1500 employees
Recipient of Best Employee Award for consecutive 3 months
Highlights:
Addressed and resolved compensation & payroll related queries for 17 out of 34 district offices of Delhi
Developed and implemented Reward & Recognition Program on the floor
Its a One Year Online Course in advance HR from IIM-Lucknow,where in we have classes through NIIT Imperia