Manivannan Rajendran

Responsibilities


Develop a growth strategy focused both on financial gain and customer satisfaction in WEB HOSTING, ICT, ELV, CYBER SECURITY, BUSINESS APPLICATIONS .

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Job Profile



· Handling 9 member team together for Abu Dhabi both technical, sales, Admin Assistants

· Sales Coordination, Site Visits & BOQ Preparation.

· Creating Business strategies & plan

· Focusing on proper lead generation with the sales team

· Focusing of proper follow ups with sales team

· Explanation of the company products to the prospect customers through personal meetings.

· Approaching Corporates, Govt Sectors & Contractors for IT requirements like CCTV, Bio metric, Gate Barriers, Access Controls, AV Solutions, software applications, ELV, Networking, data, Wireless, IP Telephonic. Etc.,

· Ensuring on achieving the Sales target assigned to the team.

· Renewal of the products and retaining clients.

· Creating Brand awareness, Sales campaigns & Data base collection through social media and online sources.

· Timely reporting to the Office.

· Handling queries and complaints of the customers.

· Motivating and monitoring sales & technical staff when required.

· Taking Team meeting every week

· Giving training to my staff on Client Handling, time management & Business activities

· Done Registration / Pre-Qualification inDepartment of Finance, Minstry Of Finance, ACTVET, TDIC, TRA, UAE Space Agency, Zakat

Fund, ADAC, FANR, TRA, NCEMA, MCC, MOPA, SKMC, AWQAF, MOH, Abu Dhabi Chamber, FCSA

ROLES:

 Technical support of Operating System (Windows Vista/7/8/8.1).  Backup Management, Reporting and Recovery.  Virus Protection and Eradication.  Configuring and troubleshooting Microsoft Outlook and Outlook express.  Managing VPN and Remote Desktop Connection.  Managing Active Directory.  Networking and Printer solutions.  Document Management, Attention to detail, Business Correspondence, Customer Service, Inventory, supervising.

ROLES:
 Technical support for Operating System (Windows XP, Vista & Win 7).  Troubleshooting printers &Scanners.  Creating and managing active directory in SBS 2008.  Configuring and troubleshooting Microsoft Outlook 2003, 2007& 2010.  Administrator for Evidencer digital court application and maintaining its database at Abu Dhabi Judicial department.  Creating and tracking the projects through Microsoft project.  Preparing Technical diagram using Microsoft Visio.  Preparing documentations.  Involved in AV projects, having good exposure in AV products such as Extron, Amx, AudioTechnica, Smart Board and Projectors.

CCTV EXPERIENCE:

 Installed and Configured Siqura VMS Pro in STATISTICS CENTRE - ABUDHABI  Experience in handling both indoor and outdoor high definition DOME, BOX and PTZ IP Cameras (FD22, FD64, FD67, BC62)  Configured about 37 cameras in three different sites including Al Ain and Abu Dhabi Statistics Centers

Technical support of Operating System (Windows NT/2000) and XP.
Backup Management, Reporting and Recovery.
Virus Protection and Eradication.
Configuring and troubleshooting Microsoft Outlook and Outlook express.
Managing VPN and Remote Desktop Connection.
Creating Users in the Active Directory and adding them under a group.