مانجولا إيلانجاكون

Administrator (Front Desk) في Qatar Financial Centre Regulatory Authority

• قطر - الدوحة
• مارس 2010 إلى يونيو 2015

*Greeting, and directing QFCRA and VIP guests in a professional, efficient and pleasant manner and directing them to the appropriate contact person.
*Answering QFCRA main multi-line phone lines as per the RA telephone etiquette and front desk standards. *Respond to RA routine queries / email as per RA standards
*Handling all the numerous phone calls that the senior management gets
*Demonstrating customer focus when interacting with internal or external customers.
*Maintaining a good working relationship with all employees and across the various RA departments
*Maintaining records of all telephone bills and international calls.
*Handling the task of dispatching & receiving courier mails and documents efficiently.
*Handling meeting room bookings and pre-preparation for meetings
*Handling driver bookings for Company’s official transport needs
*Ordering stationary and office supplies.
*Providing general secretarial and administrative support to other departments as assigned
*Handling department administrative work
*Handling archiving system
*Handling online library system
*Assisting in special events such as Board meetings, and VIP meetings
*Arranging catering services during special events
*Ensure compliance with security procedures
*Receives and hosts visiting VIP guests and groups
*Arranging transport with external limousine services for guests/ VIP delegations
*managed operations department during the absence of supervisor