Manjula Illangakoon, Administrator (Front Desk)

Manjula Illangakoon

Administrator (Front Desk)

Qatar Financial Centre Regulatory Authority

Lieu
, 0, 0
Éducation
Etudes secondaires ou équivalent,
Expérience
5 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 4 Mois

Administrator (Front Desk) à Qatar Financial Centre Regulatory Authority
  • Qatar - Doha
  • mars 2010 à juin 2015

*Greeting, and directing QFCRA and VIP guests in a professional, efficient and pleasant manner and directing them to the appropriate contact person.
*Answering QFCRA main multi-line phone lines as per the RA telephone etiquette and front desk standards. *Respond to RA routine queries / email as per RA standards
*Handling all the numerous phone calls that the senior management gets
*Demonstrating customer focus when interacting with internal or external customers.
*Maintaining a good working relationship with all employees and across the various RA departments
*Maintaining records of all telephone bills and international calls.
*Handling the task of dispatching & receiving courier mails and documents efficiently.
*Handling meeting room bookings and pre-preparation for meetings
*Handling driver bookings for Company’s official transport needs
*Ordering stationary and office supplies.
*Providing general secretarial and administrative support to other departments as assigned
*Handling department administrative work
*Handling archiving system
*Handling online library system
*Assisting in special events such as Board meetings, and VIP meetings
*Arranging catering services during special events
*Ensure compliance with security procedures
*Receives and hosts visiting VIP guests and groups
*Arranging transport with external limousine services for guests/ VIP delegations
*managed operations department during the absence of supervisor

Éducation

Etudes secondaires ou équivalent,
  • à Christ Church Girls School
  • janvier 1987

 G.C.E. O/L 1987  Certificate of General Nursing Care 1989

Specialties & Skills

 Excellent interpersonal skills and a professional telephone manner
 Customer Relationship Management, Office Administration
 Time management
 Effective communicator, attentive listener, patient and diplomatic
 Strong interpersonal skills
 Highly skilled in representing employer intelligently and professionally
 Sincerely enjoying working with multi cultural environment
 Analytical Skills, Ability to Work under Pressure, Decision Making & Problem Solving Skills.
 Able to react quickly and effectively when dealing with challenging situations.
 Report Generation & MS Office
 Good sense of humor

Langues

Anglais
Expert
Arabe
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