Manoj Chandapillai

Monitored the overall revenue generation and general administration activities. Analyzed business requirements and provided
solutions to address business challenges.
• Successfully revitalized and turned around a Struggling Business Unit, thus achieving profitability in 2018, 2019, and 2020.
• Assessed and gave approval for Service Level Agreements (SLAs) as per the companys norms.
• Achieved significant revenue and booked profits for the first time after the formation of the company by overseeing the sales
of in-house developed and partner products.
• Undertook product development initiatives for the re-engineering of the existing in-house developed products.

Managed the Software Solutions and System Integration Team with a focus on sales across Group Companies, Banking, Insurance,
Manufacturing, and Public Sector.
• Supervised the Business Solutions Team specializing in sales of ERP, HRM, and Bespoke Solutions.
• Assessed and ensured the delivery of Service Level Agreements (SLAs) as per the companys norms.
• Received significant revenue by overseeing sales of in-house developed products and partner solutions from major vendors like
Microsoft, SAP, Sage, LS Retail etc.
• Bagged prestigious projects with esteemed clients like ALBA, Saudi Telecom Company etc. through individual interaction with
the clients.

Led the companys regional business across UAE and ensured revenue generation. Extended guidance and mentoring to the sales and
administrative teams. Targeted top corporate and SME customers across Banking, Finance, Telecom and Public Sector.
• Played a vital role in establishing and managing new start-up business unit.
• Implemented Standard Operating Procedures (SOPs) across the New Business Units Teams.
• Effectively on-boarded around 40 Professional Services staff across the region.
• Achieved significant revenue of AED 5 million by overseeing the sales of the Professional Services offering.

Ensured procurement of outsourced services and sales of ERP solutions to both Corporate and SME customers across countries such as
UAE, Qatar, and Bahrain.
• Actively secured new business prospects along with maintaining a robust sales pipeline.
• Handled contract negotiations, oversaw new deals and ensured successful closures along with taking ownership of revenue
generation for the region.
• Mapped new markets across Qatar and UAE regions.
• Bagged appreciation from top management for showcasing skills in achieving businesses across the banking & Telecom
domains in UAE & Qatar.

Key account management of existing and new customers
Coordinating marketing activities and helping generate leads
Meeting, positioning and negotiating sale
Networking with mid and senior management level people
Creating healthy pipeline and planning day, month, quarter activities to meet targets
Attending to tenders and responding to RFP's
Preparing proposals and negotiating terms once shortlisted
Partner management