Manoj Prabhakar, Import / Export Executive

Manoj Prabhakar

Import / Export Executive

Danube Building Materials FZCo

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information Technology
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Import / Export Executive at Danube Building Materials FZCo
  • United Arab Emirates - Dubai
  • My current job since March 2021

Working as a Import/Export Documentation coordinator at Danube Building Materials FZCo, Jafza.
1. Prepare all the import export documents.
2. Coordinate with freight forwarding company and negotiate the freight charges, book the containers, coordinate with the warehouse.
3. Coordinate with all the departments, payment remittance through TT. Prepare shipping documents as per LC terms and conditions.
4. Handover the original shipping documents to the client in a stipulated time. Prepare and keep updated all tracking of shipments and payments via TT and LC and clients are fully informed about their shipments.
5. Working on softwares like Orion and Microsoft navigation LS.
6. Prepare shipping instructions, checking draft BL and confirmation of the same. Follow up for the original BL.

Logistics/Office/Import/Export Admin at Dynamic Sapphire General Trading LLC
  • United Arab Emirates - Dubai
  • January 2018 to December 2020

Working as Logistics/Office/Import/Export Admin in a company named Dynamic Sapphire LLC Located at Business Bay, Dubai.
Receive cash and enter into the accounting system, Manage expenses.
Manage front Desk and resolve customers queries both online and person.
Manage Bill of entry. Proper filling and collection of manifest copies, true copies and all the documents.
Prepare all the import/export documentation.
Prepare Sales contract, Proforma invoice, terms and conditions.
Maintenance of office routine, Office network,
Coordinating with the freight forwarding company and negotiating with others.
End user support for employees and the MD.
Arrange to send payments to the supplier. Keep track of ledgers and TT payment transactions.
Coordinating with the banker and office landlord.
Coordinating with the other international offices.
Assisting accounts and good knowledge on tally erp9.
Renew Ejari, legal docs and follow up the cheques. Paying all the company bills DU, ETISALAT, DEWA ETC.
Prepare and maintain Ledgers of suppliers and buyers.
Managing all the company general expenses.
Coordinate with the sales team to find new buyers around the world.
Proper documents filing of Import Export documents, legal receipts, general expense receipt, Contact of all the local vendors.
Arranging Meeting to MD, Meeting local suppliers on request.

operation/logistics executive at FFC MIDDLE EAST LLC
  • United Arab Emirates - Dubai
  • February 2014 to January 2018

Worked as an operation/logistics executive for a transportation company in Dubai. FFC MIDDLE EAST LLC.
Receive cash, shipments, documents at Front desk. Attend phone calls and route to appropriate department. Answer all customers queries both online and in person. Manage the front desk.
Deposit the received cash to the accounting system and tally day by day.
Manage the team; dispatch the instructions to team members depending on the location inside Jafza.
Process all the documents and connect all the shipments as per Jafza procedure.
Coordinate with DHL in order to dispatch the shipment at the earliest.
Maintain and report the team attendance to the head office.
Managing bill of entry.
Attending all the phone calls.
Keep good relation with customers and resolve their issues.
Receive shipments in reception.
Receive cash daily and enter the details in accounting system.

import/export/documentation/logistics coordinator and Office assistant at VIVA INTERNATIONAL LLC
  • United Arab Emirates - Dubai
  • December 2009 to January 2014

Worked as an import/export/documentation/logistics coordinator and Office assistant in Dubai. VIVA INTERNATIONAL LLC.
Manage Front Desk, incoming customers, answer and resolve customer queries and send to the appropriate department.
Handle cash and Coordinate with the accounts department.
Coordinate with the clearing and freight forwarding company on all the import/export.
Taking care of the shipment coming from various countries
Giving instructions to warehouse manager to deliver the goods
Prepare all the documents to import and re-export of the goods.
Deep knowledge in clearing and freight forwarding
Giving instruction to accounting team to release the payment to the supplier.
Invoicing to customer, prepare purchase orders and delivery note etc.
Dubai customs bill of entry managing and submitting documents for the claim to get the import duty after re-export.
Creating Letter of Credit terms and conditions
Giving all the reports to the Manager.
Committed to release the goods within the timely frame by avoiding unnecessary demurrage charges of shipping company and port storage charge by following original documents from the supplier based on the ETA of the goods.
Prepare and check customs documents and submit on time to avoid Customs fine to the company
Processing the documents through Online (Mirsal 2)
Taking care of all Air/Sea shipments and prepare the necessary documents as per the customs procedure.
Attending all the phone calls and keeping track of MD’s travel plan, booking air ticket ( skyward miles/ cc )
Managing and arranging transportation.
Customer service.
Undertake control of electronic and hard copy documentation. maintain Standing Guarantee accounts within the stipulated time frame and avoid any fines /penalties.

Customer Service Representative at DIYA SYSTEM
  • India - Mangalore
  • November 2007 to October 2009

I have worked as a “Back Office assistant, Support Representative in a web hosting Processing BPO company named “Diya System”, Mangalore, Karnataka state, India.
Reporting to Support team leader, handled customer enquiry effectively based on a high quality service.
Handled and resolved the customer’s issues that escalated from the Front Office.
Installation, Maintenance, Administration and Set up of E-mail Client, Outlook Express.
Handled and maintained the customer accounts.
Worked on all the software’s in Microsoft Office.

Education

Bachelor's degree, Information Technology
  • at LBS COLLEGE OF ENGINEERING
  • July 2007
High school or equivalent, PLUS TWO
  • at CHATTANCHAL HIGHER SECONDARY SCHOOL
  • July 2003
High school or equivalent, SSLC
  • at Educational board of Kerala
  • July 2001

Specialties & Skills

Dubai custom
Import export documentation
Microsoft Excel
Mirsal2
Custom clearance
MS Office
Customer service
ERP Orion, Microsoft navigation LS

Languages

English
Expert
Hindi
Expert
Malayalam
Native Speaker
Tamil
Intermediate

Hobbies

  • Soccer
    College football team captain and win the university championship.