Retail Manager and Business Development
New Bellbird Apparels FZCO
Total des années d'expérience :10 years, 11 Mois
Key Result Areas:
Exploring potential business avenues & managing retail & store operations for
achieving the business targets; initiating market development efforts and increasing
business growth
Analyzing latest marketing trends & tracking competitors’ activities and providing
valuable inputs for fine-tuning marketing strategies; determining market opportunities
for brand expansion
Formulating & implementing budget and plans for retail operations; nurturing long-
term customer relationships and mentoring the team to practice the same
Creating periodic financial & sales reports to identify trends and ensuring stores are on
the correct growth curve; determining appropriate staffing levels and identifying ideal
marketing expenditures
Enhanced customer shopping experience by educating customers on usage of devices/
applications and digital assets
Monitoring inventory levels to determine the need for stock supply at each retail
outlet; directing and supervising retail staff across several retail outlets to ensure they
meet set objectives
Interfacing with Store Managers and other retail staff to communicate relevant
information; preparing necessary reports by collecting and analyzing information
Identifying and evaluating improvement areas & implementing measures to maximize
customer satisfaction levels
Delivering high quality services, resulting in customer delight and optimum resource
utilization for maximum service quality; driving and leading the team to achieve
targets and goal sheets given by the company
Highlights:
Led a team to deliver exceptional customer service in a fast-paced and constantly
changing retail environment
Developed policies for the merchandising of goods in retail stores
Ensured compliance with health/safety policies and procedures at retail sites
Evaluated operational and financial records to determine sales performance of a retail
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