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Mansoor Albarrak , Senior Account Manager

Mansoor Albarrak

Senior Account Manager·STC

Saudi Arabia

Bachelor's degree, Information And Communications Technology

Work experience

Total years of experience: 32 years, 3 months

Senior Account Manager

April 1994 - Present

STC

Riyadh, Saudi Arabia

April 1994 - Present

• إدارة حسابات العملاء بفعالية لتعزيز العلاقات التجارية وتحقيق رضا العملاء.
• تطوير استراتيجيات مبيعات مبتكرة لزيادة الحصة السوقية وتحقيق الأهداف البيعية.
• تحليل بيانات السوق لتحديد الفرص الجديدة وتوجيه الجهود البيعية بشكل استراتيجي.
• التعاون مع فرق متعددة الوظائف لضمان تقديم حلول مخصصة تلبي احتياجات العملاء.
• تقديم تقارير دورية عن أداء الحسابات والمبيعات لتعزيز اتخاذ القرارات.
• تدريب وتوجيه فريق المبيعات لتحسين الأداء وزيادة الإنتاجية.
• تحقيق نتائج ملموسة من خلال بناء علاقات قوية مع العملاء وزيادة ولائهم.

Company industry:
Telecommunications
Job role:
Sales

Sales Manager – Corporate Sales

July 2014 - January 2025

Enterprise Business Unit (EBU), STC

Riyadh, Saudi Arabia

July 2014 - January 2025

Coordinated with internal to smooth service

Company industry:
Telecommunications
Job role:
Sales

Senior Account Manager

January 2009 - January 2014

Enterprise Business Unit (EBU), STC

Riyadh, Saudi Arabia

January 2009 - January 2014

and SaudiNet, leading ISP providers in Saudi Arabia
Consistently exceeded assigned revenue targets by closing strategic deals and
supporting full project lifecycle execution
Worked closely with technical and operational teams to ensure service activation,
implementation, and customer satisfaction
Led account development strategies for enterprise clients requiring data,
internet, and communication infrastructure services
Supported business expansion by identifying new sales opportunities within
existing strategic accounts

Company industry:
Telecommunications
Job role:
Accounting and Auditing

Account Manager

January 2007 - January 2009

STC

Riyadh, Saudi Arabia

January 2007 - January 2009

divisions for data connectivity and internet services
and network solutions strong
responsiveness and service quality
Supported internal business units with service planning, execution, and
communication management

Company industry:
Telecommunications
Job role:
Accounting and Auditing

Chief – Back Office Section, Field Operations

January 2003 - January 2007

STC Saudi Data

Riyadh, Saudi Arabia

January 2003 - January 2007

Provided to coordinators and ensured between
departments for service delivery efficiency

Company industry:
Telecommunications

Chief of Special Services

January 1995 - January 2003

STC I&R – Special Services

Riyadh, Saudi Arabia

January 1995 - January 2003

Managed special landline services across Riyadh for VIP clients and key
enterprise accounts
Oversaw service delivery operations for high-priority customers requiring
dedicated telecom support
Coordinated installation, maintenance, and service continuity for critical
communication services
Maintained service excellence standards while managing sensitive customer
accounts and executive-level service requests

Company industry:
Telecommunications
Job role:
Management

Education

الجامعة العربيه المفتوحة

February 2012

February 2012

Bachelor's degree, Information And Communications Technology

Saudi Arabia

College

August 1994

August 1994

Bachelor's degree, Telecommunications

Saudi Arabia

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
CONSULTATIVE SELLING
Intermediate
CONSULTATIVE SELLING
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ENTERPRISE SALES
Intermediate
ENTERPRISE SALES
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

Languages

Arabic

Native Speaker

English

Native Speaker

Training and Certifications

Certifications
Multiple English Language Courses
English Language Course
English for Business – Lingurama Training
Fiber Optic Fundamentals
I&M of DDN Network & DDN Terminating Units
Teleservice Training Program Anymedia Access System O&M
Sales Diploma Consultative Sales Training Feasibility Study Training WiMAX Fundamentals

Hobbies and interests

Camping