MANSOUR MOHMED, FRONT OFFICE RECEPTIONIST

MANSOUR MOHMED

FRONT OFFICE RECEPTIONIST

Pickalbatros Hotels & Resorts_ARABIA AZUR REZORT

Location
Egypt - Hurghada
Education
Bachelor's degree, HOTEL MANGMENT
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

FRONT OFFICE RECEPTIONIST at Pickalbatros Hotels & Resorts_ARABIA AZUR REZORT
  • Egypt - Hurghada
  • My current job since July 2010

Answer phones and operate a switchboard.
Route calls to specific people.
Answer inquiries about company.
Greet visitors warmly and make sure they are comfortable.
Call persons waiting for visitor and book them a room to meet in.
Schedule meetings and conference rooms.
Make coffee and set out food.
Ensure reception area is tidy.
Coordinate mail flow in and out of office.
Coordinate office activities.
Handle phone calls from people calling in sick.
Gather personal and insurance information.
Hand out employee applications.
Arrange appointments.
Cash out people when necessary.
Validate parking tickets.
Give visitors badges and direct them to where they can sign in.
Issue parking passes.
Send email and faxes.
Collect and distribute parcels and other mail.
Perform basic bookkeeping, filing, and clerical duties.
Prepare travel vouchers.
Take and relay messages.
Update appointment calendars.
Schedule follow-up appointments

Education

Bachelor's degree, HOTEL MANGMENT
  • at faculty of tourism and hotels
  • July 2010

very good

Specialties & Skills

Desktop Administration
Customer Service
Front Office
very good at internet
fast reading

Languages

German
Intermediate
English
Expert

Training and Certifications

ICDL (Training)
Training Institute:
suez canal univerity
Date Attended:
March 2010
Duration:
72 hours

Hobbies

  • reading -internet -football -