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Manthan Gudekar, CRM Associate / MIS Executive

Manthan Gudekar

CRM Associate / MIS Executive·Lupin Limited

India

High school or equivalent, BAF

Work experience

Total years of experience: 4 years, 7 months

CRM Associate / MIS Executive

January 2026 - Present

Lupin Limited

Mumbai, India

January 2026 - Present

 Coordinated with Sales Representatives, Area Sales Managers, and Regional Teams for planning and
execution of customer engagement activities.
 Managed travel and logistics arrangements including flight bookings, hotel accommodations, cab
requests, stay requests, and instrument requests for doctors and healthcare professionals.
 Generated IRF (Internal Requisition Form) numbers and coordinated with vendors for invoice creation
based on approved duty slips and supporting documents.
 Verified vendor invoices for accuracy and compliance with company policies before processing.
 Submitted invoice records and supporting documentation to the Accounts team for payment processing.
 Followed up with vendors and internal finance teams to ensure timely invoice clearance and payment
settlement.
 Maintained records of vendor transactions, invoices, payment status, and supporting documents.
 Generated and maintained CAB (Customer Activity Budget) reports, CRM reports, and management
information reports.
 Developed interactive dashboards and automated reports for sales performance tracking, budget
monitoring, and business analysis.
 Performed data validation, reconciliation, and reporting to ensure accuracy and compliance.
 Coordinated with cross-functional teams including Sales, Marketing, Finance, Vendors, and Administration
for smooth execution of business activities.
 Provided analytical insights through Excel-based dashboards, KPI tracking, trend analysis, and
performance reporting.

Company industry:
Pharmaceutical Manufacturing

Retail Operations Executive

January 2026 - January 2026

Eternity Lifestyles

Mumbai, India

January 2026 - January 2026

 Blue Dart shipment tracking and coordinating with BDO for undelivered shipments.
 All format receiving (GRN) No. update & RTV Update for B2B.
 Check with warehouse for return entry & accounts team for credit notes.
 Follow up with BDO for all RTV, QDN & excess pcs.
 Send daily dispatch details with all BDOs.
 Share Blue Dart docket Details, declaration or If e-way bill require for return documents.
 Arrange pickup for all RTV, QDN & excess PCs.
 Daily Tracking & co-ordination with Blue Dart team about undelivered shipments.
 Mailing reverts of pickup & docket queries.
 Maintain Sales & Stock Report.
 Make Sales, Stock, Warehouse report for one beat format.
 Making PO based order file all Format & upload in SAP.

Company industry:
Sales Outsourcing

Executive

January 2022 - January 2025

Aptech LTD

Mumbai, India

January 2022 - January 2025

 Maintaining MIS
 Preparing monthly as well as weekly sales report.
 Creating promo codes and fee scripts on portal.
 Co-ordinating with sales team and providing Adhoc reports as per requirements.
 Hygiene checks to improve total sales and overall business.  Working for book pricing of
the course book.
 Preparing Weighted Average and On Account Collection Summary reports.
 Registration of Centers on MESC portal.
 Allocating GST and Franchise certificates of MESC centers.

Company industry:
Primary, Prep, & Secondary School

Assistant Accounts Executive

January 2021 - January 2022

PARSHAV GEMS.

Mumbai, India

January 2021 - January 2022

 Maintaining MIS.
 Preparation of monthly sales & purchase reports  Checking and reverting mails.
 Maintaining Purchase and Sales files.
 Preparing Invoices for sales & export purpose.
 Quality checking of invoice processed.
 Net-banking RTGS and NEFT.
 Verify bank deposits and bank payments and reconcile with bank records and
statements.

Company industry:
Jewelry & Gold

Education

MUMBAI UNIVERSITY

July 2022

July 2022

High school or equivalent, BAF

India

Maharashtra State Board

February 2019

February 2019

High school or equivalent, Commerce

India

Maharashtra State Board

March 2017

March 2017

High school or equivalent, Administration And Political Science

India

Skills

CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
PAYMENT PROCESSING
Intermediate
PAYMENT PROCESSING
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
RESERVATIONS
Intermediate
RESERVATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SETTLEMENT
Intermediate
SETTLEMENT
Intermediate

Languages

English

Beginner

Hindi

Beginner

Marathi

Beginner

Training and Certifications

Certifications
MSCIT Computer Course

Hobbies and interests

Reading
:Playing,