Manu  Sharma, Sales & Customer Relations Manager

Manu Sharma

Sales & Customer Relations Manager

Bausch & Lomb

Location
India - Delhi
Education
Master's degree, Marketing
Experience
16 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :16 years, 9 Months

Sales & Customer Relations Manager at Bausch & Lomb
  • India
  • My current job since March 2012

Meet monthly sales targets - secondary/tertiary

Activate key accounts and channel opportunities in assigned Area / territory

Establish effective and cost efficient sales and service procedures for the accounts

Execute prescribed merchandising standards, promotions for key accounts at the local franchise level

Coordinate with senior management to develop monthly action plans for achieving targets

Drive volumes by creating additional vending points, introducing products and packs, managing promotions to drive consumption, in premise signage presence and brand pack display at prominent locations

Ensuring that all display material developed and executed at the local level are aligned with the regional policy on the same and duly approved

Identify opportunities for, plan and execute trade, consumer and event promotions

Liaise with Corporate Marketing and Regional Operations to execute regional events and promotions

Channel marketing, sales activation at key accounts

Planning & monitoring

Relationship management

Events, promotions, merchandising

Tracking and reporting competitive activities and Sales turnover

Attainments:
•Developed new revenue channel for Bausch and Lomb by aggressive branding, marketing and after sales services
•Over achievement of target throughout tenure.
•National Product Star of Bio True at B+L in 2013.

Senior Relationship Manager at American Express
  • Egypt
  • September 2009 to February 2012
Customer care executive at IBM Daksh
  • United Arab Emirates
  • August 2008 to August 2009
Business development executive at Matrix Cellular Services Limited
  • December 2007 to June 2008
at Dawnay Day Av
  • India
  • April 2008 to May 2008

Advising customer about best funds and policies according to risk and return expected.

PUBLICATIONS & PAPERS PRESENTED

•Completed a finance project regarding various companies Dividend policies, Capital structure.
•Completed a project on 4 P’s of marketing for TVS APACHE.
•Completed a 2 months project on the detailed study of “TATA INDIGO” as a product category.
•Completed a 2 months project on the repositioning of " National Electric Cooker" and develop
a marketing plan for its re-launch.
•Research done on advertisement campaigns for SBI HOME loans.
•Completed a project on consumer behavior for Indianization of brands for Coke and Lays.

  • February 2006 to April 2006

Role : Handling the store operations and increasing sales of the stores.

at HSBC Bank
  • India
  • July 2004 to August 2004

To increase the sales for credit cards by penetration in big companies

Education

Master's degree, Marketing
  • at IIPM Business School
  • January 2008

(

Bachelor's degree,
  • at NIS
  • January 2006

from

Specialties & Skills

BRAND MANAGEMENT
COMPETITIVE
EXECUTIVE MANAGEMENT
MANAGEMENT
MARKETING
MERCHANDISING
RELATIONSHIP MANAGEMENT
REPORTS