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Manuel AbouAli, Assistant Restaurant Manager

Manuel AbouAli

Assistant Restaurant Manager·Lavoya Restaurant Group

Lebanon

Bachelor's degree, Aeronautical And Aerospace Engineering

Work experience

Total years of experience: 8 years, 0 months

Assistant Restaurant Manager

September 2022 - January 2025

Lavoya Restaurant Group

Doha, Qatar

September 2022 - January 2025

• Managed daily floor operations in high-volume restaurant
• Trained and supervised multicultural staff teams
• Resolved guest issues and improved customer satisfaction
• Increased sales through upselling strategies
• Controlled inventory and stock levels
• Ensured hygiene and food safety compliance
• Prepared staff schedules and performance monitoring

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Supervisor

December 2019 - July 2021

Layali AlQamar

Lebanon

December 2019 - July 2021

• Supervised restaurant service and staff performance
• Conducted staff training and shift briefings
• Handled guest complaints professionally
• Managed reservations and daily reports

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Team Leader

March 2018 - November 2019

Talet Nasr

Lebanon

March 2018 - November 2019

• Led service team and coordinated with kitchen staff
• Monitored attendance and prepared monthly reports
• Maintained service standards and workflow efficiency

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Waiter

January 2016 - February 2018

Mashhur restaurant

Bekaa, Lebanon

January 2016 - February 2018

• Provided full table service and menu recommendations
• Processed orders accurately
• Delivered excellent guest experience

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Bekaa Technical & Vocational Institute

January 2022

January 2022

Bachelor's degree, Aeronautical And Aerospace Engineering

Lebanon

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FLOOR MANAGEMENT
Intermediate
FLOOR MANAGEMENT
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
Restaurants Management
Expert
Restaurants Management
Expert
Leadership
Expert
Leadership
Expert
Staff Training
Expert
Staff Training
Expert
Teamwork
Expert
Teamwork
Expert
Food Service
Expert
Food Service
Expert

Languages

Arabic

Beginner

English

Beginner