Marah Alhaj

• Promoted and represented Wasfa KW: Presented the online pharmacy platform.
• Built and maintained strong professional relationships: Developed partnerships with dermatologists and skincare
specialists to encourage prescription integration and long-term collaboration.
• Expanded company presence into new areas: Opened new MOH and private sector territories, successfully
onboarding multiple dermatology accounts.
• Increased prescriptions: Boosted monthly volume through effective relationship-building, continuous follow-up,
and strategic service promotion.

• Started and led the sales department: Successfully Established the foundation, secured new deals, and brought
in new clients.
• Oversaw sales of medical products lines: Managed sales for plastic surgery operating and post-op products,
J-Plasma device, and general medical consumables.
• Contributed to product pricing: Played key role in pricing strategies.
• Introduced new product lines: Identified and suggested in-demand products based on client feedback.
• Secured major e-commerce accounts: Established and maintained Noon and Salla accounts, enhanced customer
experience.
• Collaborated with marketing team: Enhanced social media presence and strategies.
• Wrote ISO procedures based on ISO 13485:2016: Improved compliance and quality standards.
• Created company profile: Developed a comprehensive and professional company profile.
• Developed and improved catalogues: Enhanced the quality and presentation.
• Maintained high customer satisfaction: Provided customer support by Addressed inquiries and resolved issues.
• Coordinated clinic orders: Managed and delivered orders for 8 months.
• Recommended top marketing agencies: Evaluated and suggested top agencies to management.

• Presented Kimberly-Clark products.
• Educated school girls on menstruation, addressing their inquiries.

• Supplied medical products: Provided hospitals and physicians with in-depth information on Otifleks earplugs and
LimbO waterproof cast protectors.
• Monitored sales: Wrote weekly sales reports on Microsoft Excel for senior leadership to streamline operational
processes.
• Researched clients and markets: Prepared for appointments and developed a network of medical professionals
and representatives.
• Exceeded sales goals: Increased revenue and facilitated sales.
• Maintained client communication: Assessed satisfaction, resolved complaints, and promoted new offerings.
• Delivered orders and collected payments: Met clients routinely to ensure timely delivery and payment collection.

• Monitored medication stock: Streamlined inventory and maintained low overhead costs.
• Prepacked bulk medicines: Filled bottles with prescribed medications and affixed correct labels.
• Consulted patients: Provided guidance and information on medication usage.
• Used pharmacy software: Entered prescription and insurance information accurately.
• Resolved insurance claims: Contacted insurance companies to address and resolve claims issues.