Marketing Specialist
Bayut
مجموع سنوات الخبرة :10 years, 7 أشهر
* Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
* Create and edit written video and photo content.
* Coordinate social media content with advertising departments, brand managers, and quarterly or seasonal company goals.
* Work with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages.
* Respond to customers' inquiries and comments daily.
* Audit and analyse social media presence and performance.
* Prepare monthly/yearly social media reports for the overall performance.
* Build and execute social media strategy.
Manage company social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms
• Create content that promotes audience interaction and increase their presence on company sites
• Assist social media management with large projects, events, and community management
• Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action
• Propose new ideas and concepts for social media content
• Build and execute social media strategy
• Create paid Ads Campaigns on all social media platforms
•Track and analyze website traffic flow and provide regular internal reports
• Analyzing and collecting information about the Businesses and the potential customers to be offered for sale in Jeeran.
• Generating leads by cold calling and emails.
• Support marketing department by designing banners and creating new campaigns in
DoubleClick for Publisher “DFP “.
• Oversee workflow of all business processing including preparation of reports, charts, and other statistics to reach the highest customer satisfaction.
• Tracking site traffic by Google analytics, developing the search engine optimization SEO for the website using Google adword.
•Moderating Jeeran Social Media pages.
• handle customer inquiries both telephonically and by email
• Outbound calls
• Handles and resolves the customer’s complaints.
• Provides customers with product and service information.
• Serving VIP customers
• Sending SMS making reports solving problems.
Worked at Umniah mobile Company in customer care department as call center agent.
•Worked in the same department as a technical support to the internet (UDSL, UMAX and MDS), serving VIP customers and corporate.
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