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maram emam, office manager &personal assistant

maram emam

office manager &personal assistant·H2o Studios

Egypt

Bachelor's degree, translator

Work experience

Total years of experience: 18 years, 8 months

office manager &personal assistant

June 2015 - Present

H2o Studios

Dubai, United Arab Emirates

June 2015 - Present

Company industry:
Industrial Production
Job role:
Administration

Human Recourses and Administrative

October 2013 - Present

Animation

Cairo, Egypt

October 2013 - Present

• Provides job candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies.
• Pays employees by calculating pay; distributing checks; maintaining records.
• Administers student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
• Monitors unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review.
• Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.
• Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
• Documents human resources actions by completing forms, reports, logs, and records.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes human resources department and organization mission by completing related results as needed.

Company industry:
Advertising
Job role:
Human Resources and Recruitment

Personal Assistant

April 2011 - June 2013

Pepsi

Cairo, Egypt

April 2011 - June 2013

- Provide administrative and clerical support for the office of the Managing Director.
- Manage and maintain the CEO’s diary and email account.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
- Filter emails, highlight urgent correspondence and print attachments.
- Ensure busy diary commitments, papers, and travel arrangements are managed effectively Coordinate travel and accommodation requirements.
- Filter general information, queries, phone calls and invitations to the CEO by redirecting or taking forward such contact as appropriate.
- Keep and maintain an accurate record of papers and electronic correspondence on behalf of the CEO.
- Prepare correspondence on behalf of the CEO, including the drafting of general replies.
- Prepare correspondence and assist in preparing presentations and spreadsheets.
- Greet visitors and determine whether they should be given access to specific individuals.
- Monitors the performance of the office devices, stationary to spot any problem with any of the devices and issue a maintenance or purchasing order to our suppliers if needed.
Following up pending subjects & report the feedback independently.

Company industry:
Advertising
Job role:
Administration

Marketing Executive

August 2009 - January 2011

Vodafone

Cairo, Egypt

August 2009 - January 2011

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Company industry:
Telecommunications
Job role:
Marketing and PR

Sales Agent

February 2007 - April 2009

Darak For Real Estate

February 2007 - April 2009

The main responsibility of real estate sales managers is to motivate their agents to close sales. Managers develop effective training programs that teach agents how to acquire customers, negotiate deals, and secure financing and complete paperwork for the sale. After training, managers set weekly, monthly and yearly monetary goals for the agents to achieve. These goals are tracked through sales meetings that are conducted by the manager. During the meeting, sales managers discuss whether or not the sales team, as a whole, is meeting goals. If the goals are not met, sales managers offer advice and motivation. Sales managers may offer incentives and reward teams that reach their goals.

Company industry:
Real Estate
Job role:
Sales

Education

international Academy for Translation and languages

August 2009

August 2009

Bachelor's degree, translator

Egypt

Skills

• Microsoft Word
Expert
• Microsoft Word
Expert
Flexible and willing to learn.
Expert
Flexible and willing to learn.
Expert
• Navigating Internet:
Expert
• Navigating Internet:
Expert
Seeking for opportunity out of Egypt
Expert
Seeking for opportunity out of Egypt
Expert
Able to work under stress in a dynamic environment
Expert
Able to work under stress in a dynamic environment
Expert
• Windows Platforms
Intermediate
• Windows Platforms
Intermediate
Flexible in travel
Expert
Flexible in travel
Expert
• Microsoft Office
Expert
• Microsoft Office
Expert
PowerPoint
Intermediate
PowerPoint
Intermediate

Languages

English
Expert
Arabic
Native Speaker
French
Beginner

Memberships

misr el khier chrity

we are collectiong clothes and everything for the orphan childerns

January 2016

Training and Certifications

Training
English
Amerian Unversity
Feb 2014

Hobbies

  • traveling
  • working out
  • writing poems
  • listening to music
  • shopping