Maram Al Jarosha

Group IT Manager at Lootah Group

• United Arab Emirates - Dubai
• My current job since December 2020

 Build the IT Strategy and IT Plan for the group to support the business strategy and assure support the business expansion.
 Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action
 Build and Maintain the AMCs financially and technically basis with all IT clients within Lootah Group or outside clients
 Report to Chairman and Voice Chairman on weekly basis the progress of IT project, tasks and enhancements for infrastructure and applications
 Manage the relation with group companies internationally and ensure the business continuity and connectivity with head office
 Manage and coordinate between the internal team and the external suppliers hired for Projects, Support or AMCs
 Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

IT Manager at Al Ghurair Group

• United Arab Emirates - Dubai
• April 2016 to December 2020

 Manage and control IT systems (ERP, Production System, CRM, Integrations) for Al Ghurair Group as central IT unit. To assure better services for the group units and reduce the cost for each and every unit.
 Prepare proposals for Business Management to introduce new technology or compare between different solution for the scope of work.
 Manage and coordinate between the internal team and the external suppliers hired for Projects, Support or AMCs
 Present and report to units’ managements the current situation of IT solutions and the challenges which IT is working for.
 Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

at Metals Industries – Al Ghurair Group

• January 2013 to January 2016

IT Manager

• January 2013 to January 2016

Manage and control IT Projects for 4 Units in Metals Industries Group and control the cost of
implementation or enhancement.
 Manage and coordinate between the internal team and the external suppliers hired for Projects,
Support or AMCs
 Maintain organization's effectiveness and efficiency by defining, delivering, and supporting
strategic plans for implementing information technologies.
 Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and
secure work environment; developing personal growth opportunities.
 Accomplish financial objectives by forecasting requirements; preparing an annual budget;
scheduling expenditures; analyzing variances; initiating corrective action
 Assure there is a smooth change over from the old system to the new systems implemented
Key Achievements:
 Develop the IT Policy for all Metals Industries Units with road map to unify the IT Structure in all
business units on the group
 Manage project initiation, RFP and scope definition, Vendor comparison and awarding processes
for IT Projects.
 Implement ERP Enhancement (new modules) in Oracle Apps to satisfy the business requirements
 Implement Extrusion Management System implementation to control and monitor the
production processes in Gulf Extrusions and the value adding services to manager the OTD and
production cost
 Manage ERP - EMS Integration between ERP and Productions system via Oracle SOA
 Manage CRM Implementation Salesforce to cover the Sales Processes, Commercial Departments
activities and Customer web/Mobile application
 End User Computing Project: upgrade and install industrial systems for Gulf Extrusions plant,
more than 30 industrial systems
 Enforce the hard closing of the Financial periods within 3 working days of the month
 Re-Establish the Network Active and passive components on the company to assure the full
coverage of the plant with wire and wireless network.
 Initiate Document Management System with correspondence module to cover the entire
communication and approval workflow in Gulf Extrusions toward paperless company
 Initiate Mail Server re-implementation to Microsoft Exchange instead of Zimbra

at Al Ghurair Group – SAG Technology

• January 2004 to January 2013

Project Manager

• January 2011 to January 2013

Define project scope, goals, milestones and deliverables that support business goals in
collaboration with senior management and stakeholders
 Analyze system requirements and developed a backup and restoration resolution to
increase the system efficiency
 Plan, execute, track and finalize projects according to milestones and deliverables
 Manage day-to-day operational aspects of a project and scope.
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 Develop and deliver progress reports, proposals, requirements documentation, and
presentations.
 Produce detailed training documentation which aided a new system installation

System Analyst

• January 2009 to January 2011

Business process modelling
 Analysts examine existing business models and flows of data, discuss their findings with
the client, and design an appropriate improved IT solution
 Drawing up specific proposals for modified or replacement systems
 Designs new IT solutions to improve business efficiency and productivity
 Functional & Technical documentation (MD50, MD70)
 Overseeing the implementation of a new system;
 Works closely with management to prioritize business goals and information needs
 Evaluates system specifications for business requirements
 Document system problems and resolutions for future reference

Computer Programmer at Oracle

• United Arab Emirates
• January 2005 to January 2006

Develop designed solutions using

Trainee

• June 2004 to January 2005