Supervisor
Chalhoub Group - Sephora
Total years of experience :5 years, 6 Months
• Delegated tasks to team members according to individual strengths.
• Communicated employee, customer and workplace needs to managers.
• Motivated employees to reach highest professional potential. Assessed staff performance on a regular basis, providing
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Successfully managed day-to-day operations of a large providing guidance and leadership to ensure efficient workflow.
Assigned tasks according to individual abilities while motivating staff to reach goals within deadlines.
Making the team schedule based on business needs.Provided feedback on employee performance in order to promote professional development.
Make sure to raise the Sick leaves for the employees before the cut off.
Ensure the employees attendance as daily basis, especially for absences and deductions.
Planning the annual leaves for the employees taking into account the coverage in the store.
Raise incident reports In case there's a theft, mention the time, amount, and the action (Internal or external).
Take the approval for the price override from the brand per week.
open the testers based on the store cost every month. Follow the offers on Tracker every week to achieve offers target.
Planning for every month target and follow up weekly. Raise a maintenance request to the facility if there's any needs.
Check stock of cleaner materials and stationery and request it in the beginning of very month.
Controlling damaged items and destroying them according to company policy.
Follow up on customer complaints until they cancel the complaint.
Receiving deposits from Alshaya stores on a daily basis and delivering the amounts every Sunday and Wednesday to the bank, taking into account that there are no counterfeit currencies or incorrect deposits.
Providing guidance and instructions to the new employees based on company policies.
Follow up on technology issues with the IT department.
Ensure that blind spots are noticed by employees to avoid thefts