مرام شاكر, air hostess

مرام شاكر

air hostess

Royal wings airlines

البلد
الأردن - عمان
التعليم
الثانوية العامة أو ما يعادلها, tawjihi
الخبرات
4 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 2 أشهر

air hostess في Royal wings airlines
  • الأردن - عمان
  • أغسطس 2004 إلى مايو 2006

• Making sure that passengers are comfortable during the flight.
• Before takeoff demonstrating safety procedures, pointing out the exits and going over the evacuation plans in case of emergency.
• Serving meals and refreshments in-flight.
• Instructing passengers on the use of seat belts.
• Prior to take off attending briefings with pilots to discuss the flight plan and weather conditions.
• Preparing food.
• Making in flight announcements.
• Assisting with in flight entertainment, light snacks and reading facilities.
• Helping passengers to board and leave the aeroplane in a orderly fashion.
• Checking emergency equipment and first aid kits are available and in working condition.
• Ensuring there are enough supplies like; meals, drinks, duty free, beverages, pillows and blankets for the flight.
• Checking emergency equipment and first aid kits are available and in working condition
• Welcoming passengers, inspecting their tickets before they board the plane and then directing them to their seats.
• Welcoming passengers, inspecting their tickets before they board the plane and then directing them to their seats.
• Writing reports at the end of a flight.
• Dealing with immigration queries.
• Dealing with the paperwork for any customer complaints and escalating them if necessary.
• Explaining adverse weather conditions to passenger

hostess في McDonalds
  • الأردن - اربد
  • أبريل 2002 إلى أغسطس 2004

.Meeting and greeting visitors ensuring they are happy and satisfied.
.Opening, distributing, collecting and taking the post. . Dealing with any enquiries at the lobby. .Reporting any problems to the office manager. .Ensuring that the lobby area is tidy and clutter free.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, tawjihi
  • في om omarah school
  • يونيو 2001

Specialties & Skills

Excellent telephone manner
Microsoft Windows 95/98/NT/2000/XP Microsoft Office

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

safety & service (تدريب)
معهد التدريب:
royal wings
تاريخ الدورة:
August 2004