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Marc ABOU JAMRA, Retail Manager - Key Accounts

Marc ABOU JAMRA

Retail Manager - Key Accounts·Friendly Food Qatar

Qatar

Master's degree, Executive MBA (Management)

Work experience

Total years of experience: 17 years, 11 months

Retail Manager - Key Accounts

April 2025 - Present

Friendly Food Qatar

Doha, Qatar

April 2025 - Present

FMCG for Retail snd E-Com

+ Lead modern trade and e-commerce strategy for 83 brands with 1300+ SKUs across Carrefour, Luu, Al Meera, Monoprix,
Spar, Hyper City, and E-Com platorm.
+ Manage a team of 59 Supervisors, Salesmen and Merchandisers, ensuring nationwide coverage and execution.
+ Oven key aooount negotiations, EDs, pricing, promotions\] planing, and margin optimization.
+ Drive forecasting, availabilty, and in-store visibilty in coordination with supply chain and principale
+ Implement commercial reporting and performance tools to improve decision-making, accountability, and sales execution.

Company industry:
FMCG
Job role:
Sales

Senior Special Projects & Commercial Manager

February 2021 - June 2024

Manaya Holding,

Doha, Qatar

February 2021 - June 2024

Managed Entities: Food Factories (Oman & Qatan, Distribution (FMCG, FAB, Hygiene), Freight Forwarding, FedEx courier
Warehousing, Hospltallty, Catering
Commendation: Received » promotion in secogniton of outstanding performance on the APC project in February 2024

+ Held boing level responsibilty across muliple subsidiaries, supporting the CEO on strategy, budgets, PAL reviews, sad
exscntion alignment.
+ Led Nghimpact strategic projects across lood production, distribution, logistics, and hospitality, ensuring delivery
profiabily, and stakeholder coordination.
+ Built and executed the commercil roadmap fox Maal Food Factory, securing key pastaesships with Starbucks, Talsbat, snd
Monoprix
+ Led digital transformation initiatives (ERP, Power BI, reporting frameworks), improving visibility, control, and decision
making at group level.
+ Project Lead tor, FIFA World Cup 202, Arab Cup 2021, and AFC 2023 VIP Catering elivering complex national projects
within budget and performance targets.
+ Directed the Qatar Free Zone labeling over-stickering faclty development project, achieving near-sero budget variance and
negotiating 71 months rent deferral.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Manufacturing

Founder - CEO

October 2014 - August 2020

Toast Lovers Management,

Beirut, Lebanon

October 2014 - August 2020

+ Founded and scaled multi-brand Hospitality grou, creating and operating several successful F&B concepts across Beirut.
+ Led end-to-end business ownership, including concept development, operations, marketing, finance, and HE
+ Drove commercial
growth and profitability, chicving USD 3.8M in revenues.
+ Secured external lavestmant, managed investor relations, and oversaw expansion strategy.
+ Earned industry recognition includes the Bacardi Award and nomination os Diageo Work Class National Finalet

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Co-Founder - CEO

October 2014 - August 2020

Aboujamra Architecture & Contracting (AO),

Beirut, Lebanon

October 2014 - August 2020

+ Cofounded and led a Stout constraction company, mansging projects end-to-end from business development and
contracting to execution and delivery.
+ Oversaw project profitability, budgeting, client relations, and suboootractor management across commercial cutlets and
high-end residential projects
+ Delivered prestigious projects, including the restoration of Villa Feghall 70-year-old histor palace is Sei
+ Built a strong reputation for quality exacotion, cost control, aad on-time delfvery.

Company industry:
Construction & Building
Job role:
Management

Sales Manager

January 2012 - July 2013

Fawas Holding, Distribution Company,

Beirut, Lebanon

January 2012 - July 2013

Brands: Chivas, Absolut, Jägermeister etc…

Company industry:
FMCG
Job role:
Sales

sales manager

January 2010 - July 2012

Newfab, Wooden doors & Prelab Houses Manufacturer,

Riyadh, Saudi Arabia

January 2010 - July 2012

Prefab Houses and Wooden Doors

Company industry:
Manufacturing
Job role:
Manufacturing

Account Manager

April 2005 - August 2007

Sony

Beirut, Lebanon

April 2005 - August 2007

SONY (Consumer Electronics)

In charged of several accounts and key accounts like BHV and GEANT in Beirut and all southern Lebanon; Two of the three SONY WORLD showrooms in Lebanon; Building business relationship with the United Nations (French and Indian battalions).

Company industry:
Consumer Electronics
Job role:
Sales

account executive

April 2004 - March 2005

Dell

Beirut, Lebanon

April 2004 - March 2005

Exclusive Agent of DELL and distributor of IDENTIX (Biometric Solutions)
Account Executive, Developing and implementing sales and marketing strategies including telemarketing, presentations, meetings, and salesman follow up for our Biometric Solutions. Our clients were small businesses and corporate

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Sales Executive

May 2002 - September 2002

Virgin

London, United Kingdom

May 2002 - September 2002

Direct Marketing Company,
Training Manager; Recruiting, training and managing my team of salesman.
Sales Executive, Selling electricity services for Virgin Electricity due to the recent deregulation that occurred in the English energy market. We were trained daily and were working on Daily Targets and our wages were All Commission based.

Company industry:
Business Support Services
Job role:
Sales

Education

ESA / ESCP Europe

November 2013

November 2013

Master's degree, Executive MBA (Management)

Lebanon

GPA (point): 17.5 out of 20

GPA (point): 17.5 out of 20

General Mangement

International School of Business (ISG)

October 2003

October 2003

Bachelor's degree, International Business

France

GPA (point): 15 out of 20

GPA (point): 15 out of 20

International Business

Honoré dEstienne

January 2000

January 2000

High school or equivalent, Mathematics

France

GPA (point): 12.3 out of 20

GPA (point): 12.3 out of 20

Mathematics

Skills

Project Development
Expert
Project Development
Expert
Project Management
Expert
Project Management
Expert
Business Ideas
Expert
Business Ideas
Expert
Hospitality Management
Expert
Hospitality Management
Expert
FMCG
Expert
FMCG
Expert
LOGISTICS
Intermediate
LOGISTICS
Intermediate
FOOD PROCESSING
Intermediate
FOOD PROCESSING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
HYGIENE
Intermediate
HYGIENE
Intermediate
AIR AND OCEAN FREIGHT FORWARDING
Intermediate
AIR AND OCEAN FREIGHT FORWARDING
Intermediate
DATA WAREHOUSING
Intermediate
DATA WAREHOUSING
Intermediate
Leadership
Expert
Leadership
Expert
Information Search
Expert
Information Search
Expert
Listening
Expert
Listening
Expert
Personal Interaction
Expert
Personal Interaction
Expert
Sales Management
Expert
Sales Management
Expert
Sales
Expert
Sales
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Construction & Property
Expert
Construction & Property
Expert
Consumer Electronics
Expert
Consumer Electronics
Expert
FMCG
Expert
FMCG
Expert
Building Materials
Expert
Building Materials
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
FOOD MANUFACTURING
Intermediate
FOOD MANUFACTURING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate

Languages

Arabic
Native Speaker
French
Native Speaker
English
Expert

Training and Certifications

Certifications
French Scientific Boccalaureats (Mathematics)
Microsoft Power BI Desktop for Business Intelligence
Nov 2022

Hobbies

  • Wushu Kung Fu
    Hobby Only, no competitions