Bayt.com
Marc Daou, Key Account Manager

Marc Daou

Key Account Manager

NAOS Middle East DMCC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Medical Laboratory Technology
Experience
16 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :16 years, 1 Months

Key Account Manager at NAOS Middle East DMCC
  • United Arab Emirates - Dubai
  • My current job since September 2018

 Generate sales for a portfolio of accounts and Open new business channels to obtain a better market share to reach the company's sales target
 Identify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling and cross-selling
 Manage and solve conflicts with clients regarding daily operations
 Establish budgets with the client and company
 Meet time deadlines for accounts
 Implement all Bioderma activities related to the POS on different levels
Sales, Trainings (individuals and group trainings), Merchandising, PR
 Develop Bioderma Business on the Pharmacy Level
 Implement Bioderma strategy in the retail market
 In charge of Bioderma brand visibility, shelve space and identity in POS
 Negotiating with the chains the implementation of a yearly action plan on different seasons and with individual POS
 Handle different consumer offers in the POS environment & the performance of the new launches in UAE Market
 Plan & Improve Bioderma merchandising status in different POS

Sales and Marketing Manager at Majaless
  • United Arab Emirates - Dubai
  • November 2013 to September 2018

 Helping in the company establishment: Following up on legal documents, acquiring display samples, implementing the sample labeling system, designing forms and financial records, stock inventory
 Develop HR related processes: define roles and responsibilities, create employment offer template, recruit and apply for residencies and all related documents
 Develop and implement sales strategy: market research, building a database of clientele, coaching the sales team and expanding the sales territory to cover interior designers, hotels and joineries
 Post sales follow up: monitoring customers’ satisfaction
 Prepare and execute the marketing strategy: Company profile, Social Media, Company website and catalogs
 Lead the sales team to increase the company revenue by 30% (YOYG 2015-2016)

Sales Supervisor at Mersaco S.A.L - Pierre Fabre Dermo-Cosmetic
  • Lebanon - Beirut
  • December 2011 to June 2013

 Organize, leading and monitor team’s coverage and performance across Lebanon
 Set Sales Targets for team and individual Sales Representatives
 Develop Sales Strategies and Sales Plan
 Compile, analyze and report sales figures and achievements
 Recruit Sales Representatives and monitor their performance
 Deal, Handle & collect major clients challenges and feedback
 Planning market research and presenting sales reports
 Assist with merchandising and marketing
Rewarded as: Sales team awarded for the best product launching

Medical Representative at Mersaco S.A.L. - Sanofi Aventis
  • Lebanon - Beirut
  • April 2008 to December 2011

 Promoting and selling pharmaceutical products to Doctors and Pharmacies

Product Experience:
 Analgesics
 Antacids
 Antibiotics
 Anti-Diarrheal
 Corticosteroids
 Cosmetics - Feminine Intimate Hygiene
 Cough Syrups; Mucolytic, Anti Tussive
 Proton Pump Inhibitors (PPIs)

Laboratory Technician at Saint George Hospital
  • Lebanon
  • December 2007 to March 2008

Responsible of all laboratory sections

Education

Bachelor's degree, Medical Laboratory Technology
  • at Notre Dame University
  • June 2007

Specialties & Skills

Planning
+Endorse 0
Management
+Endorse 0
Team Performance
+Endorse 0
Sales Targets
+Endorse 0
Team Leadership
+Endorse 0
Microsoft Office Proficient
+Endorse 0
MAC OS
+Endorse 0

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Idea (Creative Thinking aTechniques) (Training)
Training Institute:
GameLearn
Date Attended:
May 2021
Duration:
3 hours
Chocolate (Influence and Persuasion) (Training)
Training Institute:
GameLearn
Date Attended:
April 2021
Duration:
2 hours
Triskelion5 (Productivity and Time Management) (Training)
Training Institute:
GameLearn
Date Attended:
April 2021
Duration:
10 hours
Echo (Training)
Training Institute:
GameLearn
Date Attended:
February 2021
Duration:
2 hours
Merchant (Training)
Training Institute:
GameLearn
Date Attended:
February 2021
Duration:
10 hours
Selling Skills (Training)
Training Institute:
Wider
Date Attended:
November 2012
Physician Patrnership Program (Training)
Training Institute:
Company Training - Sanofi Aventis Lebanon
Date Attended:
May 2009
Laboratory Training (Training)
Training Institute:
Saint George Hospital
Date Attended:
July 2007
Laboratory Training (Training)
Training Institute:
Saint George Hospital
Date Attended:
July 2006
Laboratory Training (Training)
Training Institute:
Sacred Heart Hospital
Date Attended:
September 2005
Selling Skills (Training)
Training Institute:
Company Training - Sanofi Aventis Lebanon
Date Attended:
January 2008

Hobbies

  • Music - Snowboarding - Football - Karting