Director of IT | VP of Product
SRED.io
مجموع سنوات الخبرة :11 years, 6 أشهر
• Spearhead the Technology and Delivery department overseeing cross-functional onshore and offshore teams of 10+ employees ranging from project/product managers to full-stack developers and NLP Experts
• Establish 3-year SaaS Product Strategy & Vision Roadmap based on a Product-led approach to growth and development, through data and insights gathering using research, surveys, and interviews
• Lead the definition of IT frameworks (IAM, CI/CD, Frontend, Backend, Network & Policies), end-to end delivery processes, and product backlogs using Jira
• Drive Machine learning, artificial Intelligence, and Software-as-a-Service (SaaS) product development by breaking down complex problems into actionable steps
• Manage projects by prioritizing, assigning, and validating tasks from Jira backlogs
• Manage and review project documentation such as releases & lessons learned
• Review company financials such as but not limited to CAPEX & OPEX to identify opportunities for minimizing costs and maximizing operational efficiency
• Grow client portfolio by 80% in less than 1 year by leading and closing deals
• Manage Partnerships to expand enterprise capabilities, negotiating favorable terms to minimize opportunity cost
• Establish the Go-to-Market Strategy for Products and Services offered
Tech Skills: Product Owner/Scrum Master, IAM, AWS, Python, SQL, Natural Language Processing, Atlassian Suite, Kanban, Slack, MS Office (PowerPoint, Excel, Outlook)
• Act as go-to Automation Solution Architect for PwC globally
• Manage a large client portfolio as a trusted C-Suite advisor and consultant for large scale technology programs. software developments and integration projects
• Increase clients’ Operational Efficiency by 200-400 % through gathering and analyzing data and insights (research, interviews) and pitching process automation solutions to stakeholders in fields such as Technology, Banking and Manufacturing
• Ideate, define, design, prototype, test, document, and launch digital products and solutions using Design Thinking (Understand, Explore, Materialize)
• Identify and manage Stakeholders and their requirements through effective communication of reports regarding project milestones, KPIs, and deliverables
• Manage and tailor projects using PMI PMBOK Domain approach including Team management, Lifecycle management, Planning & Budgeting, Work performance
• Analyze projects/products using industry best practices such as Data-Driven Approach, SWOT analysis, impact/effort matrices and critical path method
• Manage cross-functional teams of 10+ onshore and offshore employees using Hybrid or Agile methodologies (Scrum, Kanban) to deliver projects end-to-end, on-time and on-budget and provide exceptional client service
• Establish Salesforce (CRM) implementation by translating business and security requirements (organization administration, roles, permissions, access levels, groups) into measurable functional requirements
• Manage tasks between internal teams and Salesforce expert consultants through prioritization and alignment with mission-critical requirements
• Manage end-to-end CRM migration project delivery, from analysis to implementation, data migration and decommissioning
• Perform yearly evaluations and provide continuous feedback to team members
• Foster and maintain relationships with governmental and private organizations by participating in events to grow business exposure and identify opportunities
• Lead sales opportunities to sign new clients and grow operational portfolio
Tech Skills: Product Owner/Scrum Master, Scrum/Kanban, AWS, Apps Script, Python, Alteryx, UiPath, Machine Learning and AI, Azure, Tableau, Java, PowerBI, VBA, MS Office (PowerPoint, Excel, Word, Outlook), Google Workspace Business Apps & Collaboration tools
• Act as IT SME and Key Point of Contact across client organizations, from C-Suite to product & project managers and developers
• Manage and deliver consulting projects for a large client portfolio in Banking, Technology, Telecom, and Retail based on PMI’s PMBOK Domain approach including Stakeholder management, Lifecycle management, Planning & Budgeting, and Team management
• Research, analyze, and filter market trends and relevant data and insights to prepare presentations and advise clients on their technology projects or\ programs
• Manage cross-functional teams of 5+ employees to deliver end-to-end digital technology projects on-time and on-budget using Hybrid or Agile methodologies (Waterfall, Scrum, Kanban)
• Leverage Design Thinking to reduce complexity of multi-dimensional problems into solutions presentable to key stakeholders for approval or to advise them on their technology projects or programs
• Establish Change Management strategy and lead IT workshops & trainings to high-profile companies such as Banks and IT multinationals to maximize their Operational Efficiency
• Foster and maintain relationships with governmental and private organizations by participating in events to grow business exposure and identify opportunities
• Lead sales opportunities after identification to close new clients and grow operational portfolio
Tech Skills: Product Owner/Scrum Master, MS Dynamics, Master Data Management, VBA, MS Office (Excel, Word, PowerPoint, Outlook
