HR Coordinator
QATAR NATIONAL FACILITY SERVICES
Total years of experience :13 years, 9 Months
Duties and Responsibilities
• Leadership and Management:
1. Established the Database for the HR department in 2011 in the beginning of the project. This allowed for accurate tracking of personnel movement and data required for invoicing
2. Arrange an employee survey to track and demonstrate to the client the things that have to improve
Created a standard questionnaire form to complete by employees and submitted anonymously in a suggestion box.
3. Advised departments regarding policy and rule interpretations. Completed Professional Human Resource course, I am trying to implement new rules and regulations so it will be in compliance with international best practice.
4. Assist HR Manager in maintaining department services for more than 1500 employees. This includes Personnel development, staffing and employee relations.
5. Counseling applicants and employees on human resource policies, rules and procedures and Dealing with the final settlement of employees when they leave.
• Compensation & Benefits :
We start this process to promote ongoing communication and feedback as well as provide career development and support for our employees and staff by following the below steps :
1. Employees have to fill the self assessment forms and to be submitted to the supervisors.
2. After all the forms received by the supervisors, Performance assessment to be filled by them and to be submitted to the superintendent for final review.
3. After getting the result, meetings will start with site manager, finance lead to check what will be the increase for each employee it depend on company yearly profit .
4. HR role is to insure that all employees who’s working long time with the company to be given the highest salary increase so they can be retained and keeping them for long term also for the one that they have salaries less than the average to make the same as per the others .
• Recruitment:
1. Arrange Job descriptions for various positions, develop sourcing strategies by engaging multiple agents, monitor creation of database for candidate search efficiency, interview candidates, negotiate, and finalize job offers.
2. Managed to recruit more than 250 employees in a period of 3 month for critical long term open positions.
3. Mobilize 300 short term employees for shutdown job within a period of month which was good achievement, after that in the time of job completion, demobilize them and retained the one to replace the resignations, filling the new manpower required by the client and finally, coordinate with another projects whether they required employees and to shift them.
• Immigration and laws: Possess full knowledge of Qatar immigration process and Qatar labor law in addition to implementation of Qatar law in all company activities and Monitor employee’s activities to ensure compliance with the rules, regulations, and guidelines.
Knowledge, Skills and Abilities:
• Knowledge of principles, practices and standards of human resource administration.
• Knowledge of the methods and procedures used in collecting, analyzing, interpreting and reporting data.
• Knowledge of state and federal regulations in assigned area.
• Skill in both verbal and written communication.
• Skill in problem analysis and resolution.
• Skill in leading the work of others.
• HR Operations:
1. Prepare the Annual leave schedule and leave calculations, Provide advice and direction to management on appropriate disciplinary action, including the preparation of documentation, investigate, mediate and propose settlements of employee complaints and grievances.
2. Employee relations: Conduct new recruits induction and induction processes, handle all separation cases in addition to exit interview, and deal with all employee personal and professional problems.
3. Draft a variety of correspondence, memoranda, statistical summaries, reports, announcements, and other materials related to human resource administration and assist with the formulation and implementation of internal office procedures.
• Accounting Operations:
1. Prepared asset, liability, and capital account entries by compiling and analyzing account information.
2. Documented financial transactions by entering account information.
3. Summarized current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
4. Reconciled financial discrepancies by collecting and analyzing account information.
5. Secured financial information by completing data base backups.
6. Rapidly learned to master Oracle program.
7. Accounting system: daily transactions and account statements.
8. Account receivable and Accounts payable.
FOCUS GROUP - Doha, Qatar July 20, 2010 to October 26, 2010
Sales & Marketing Specialist Doha, Qatar
Customer Service/Marketing/Problem Solving
• Developed and implemented strategic marketing plan for business: • Launched a thriving private practice and building revenue from 0 with minimal overhead.
• Created special promotions, wrote/designed print and outdoor advertising, and coordinated all media buying.
• Targeted businesses for informative in-service demonstrations, classes, and booths: • Gave presentations that resulted in boosting client demand.
• Increased client base resulting from Management referrals.
• Made maximum use of a campaign's budget to mobilize all available media means to promote a product
• Offered clients a spectrum of creative ideas to bring in impressive designs for remarkable stands, pop-ups, towers, wall shelves and other instruments.
• Helped organize nationwide marketing events covering all sectors in Qatar.
PHR Certificate - (Professional Human Resource) Doha, Qatar Jan, 2014 -
