Marcelino Gueco Paulo Jr, Food And Beverage Supervisor

Marcelino Gueco Paulo Jr

Food And Beverage Supervisor

Vox Cinemas

Location
Philippines - Santa Monica
Education
Bachelor's degree, Commerce
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Food And Beverage Supervisor at Vox Cinemas
  • Saudi Arabia - Riyadh
  • My current job since October 2019

Responsible for exceptional hospitality, excellent customer service, restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. To ensure high standards of guest service, quality and cleanliness are achieved.
Coaching employees to maintain consistency in food and service to increase sales
Understanding, managing and practicing food safety and handling procedures.
Strictly execute the SOP standards operating procedures and company policies.

Restaurant Shift Manager at Dairy Queen - Philippines
  • Philippines
  • April 2016 to June 2018

Responsible for the compliance of the store standard operating procedures. Make sure that each and every team members are complying with the company’s standards not only wearing the proper uniform but also personal hygiene as well.
In charge for implementing the company’s standards in food handling, preparation and production using the proper procedures for food and handling.

Second Assistant Manager at Ricc McDonald's
  • Saudi Arabia - Riyadh
  • January 2014 to January 2016

Responsible for managing people, equipment, and product for fast, accurate and friendly service by consistently meeting with standards, exceeding customers’ expectations, following safety and security procedures to prevent accidents.
Responsible for scheduling, observing restaurant’s cleanliness, identify shift priorities. Manages the shift by observing service and production. Guide, encourages and assist new crews when necessary. Monitor progress towards targets throughout the Motivating and inspiring team to achieve store productivity goals. Helps store manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive top line sales. Ensures individual and collective skills of the team are utilized effectively, and ensures positive staff and customer experience. Assists store manager in scheduling appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and comp

Head Cashier at Alhokair Fashion Retail
  • Saudi Arabia - Riyadh
  • September 2008 to May 2013

Motivating and inspiring team to achieve store productivity goals. Helps store manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive top line sales. Ensures individual and collective skills of the team are utilized effectively, and ensures positive staff and customer experience. Assists store manager in scheduling appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance.

Education

Bachelor's degree, Commerce
  • at Guagua National Colleges
  • April 2001

Specialties & Skills

Complaints Handling
Operation
Computer Skills
Customer Service Oriented
Team work
customer service oriented
Leadership
Operation
Handling Complaint
Decision Making
problem solving
operations management
Microsoft Word

Languages

English
Intermediate
Arabic
Intermediate

Training and Certifications

Pest Control Awareness (Training)
Training Institute:
Dairy Queen, Philippines
Date Attended:
January 2018
Duration:
8 hours
Pest Control Awareness (Training)
Training Institute:
Dairy Queen, Philippines
Date Attended:
January 2018
Duration:
8 hours
Food Safety (Training)
Training Institute:
Dairy Queen Philippines
Date Attended:
January 2018
Duration:
8 hours
Shift Management Excellence (Certificate)
Date Attended:
October 2014
Advanced Shift Management (Certificate)
Date Attended:
December 2014
Shift Management Excellence (Certificate)
Date Attended:
October 2016