Marcelito Serna, IT/Network Specialist

Marcelito Serna

IT/Network Specialist

Al Nakheel Agriculture

Location
Qatar
Education
Higher diploma, Associate in Computer Science
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

IT/Network Specialist at Al Nakheel Agriculture
  • Qatar - Doha
  • December 2015 to March 2017

Installing, configuring, maintaining and troubleshooting of telecommunication lines, internet connections and computer equipment’s as well as printers, servers, routers and switches in more than 10 site offices and the main office interconnect to the Ooredoo & Vodafone Data 4G, broadband, ADSL lines and the wireless network. Design and install network facilities. Analyzed software hardware and network systems for various transmission systems. Evaluate complex on computer systems to assess vulnerability and risk. Worked and coordinate to telephone and data providers with outside vendors and teams to develop voice and data wiring infrastructure. Maintained all network documentation for hardware configuration and licensing. Attend all network requests and issues for all clients/users.

IT Officer/ Document Controller at Atlas Engineering Co.
  • Qatar - Doha
  • November 2013 to November 2015

Installing, Maintaining and troubleshooting of telecommunication and computer equipment’s installed on site office and main office interconnect to the QTEL Data 4G, broadband, ADSL lines and the wireless network. Support all the users for PC Data and telephone line issues in a wide variety of applications. Troubleshooting & Reformatting PC and install new Operating Systems and PC applications. Upgrade all software applications for all PC installed on sites. Coordinate with the QTEL personnel by maintaining good receptions of telephone and Data installed on site offices. Conduct a weekly report and inspections to all PC installed for a possible effect of viruses. Installing and maintaining a CCTV camera on site. Troubleshooting SERVER and Network issues.

IT/Telecom Specialist at Gulf Supplies & Commercial Services ITT Corp.
  • Qatar - Doha
  • January 2002 to October 2013

Installing, troubleshooting, and support telephone lines from the Nortel switch, and Q-tel broadband digital lines, ADSL lines and wireless network, troubleshooting installing, and repairing a large amount of telecom cables in both copper and fiber optic cable supporting end users with PC issues, and wide variety of applications, Repairing, solving hardware and cable issues with desktop PC’s, laptops, and servers preparing and deploying new PC’s. In charge in undertaking various functions related to document control, document archiving, document imaging, and maintenance of document register for construction projects and or detail engineering projects.

Telecom Technicians at Tennmark Communication Phils
  • Philippines
  • May 1996 to January 2000

Maintaining and troubleshooting of a Digital PABx machine named Stromberg Carlson 1000Dbx, site installation and repairing of such communication equipment such as the Key telephone systems, security systems, microwave antennas and more; from the subscriber to the interface points. Certified cable splicer in both copper and fiber optic cables, aligning microwave frequencies interconnect to the switch using the stethoscope.
I coordinated with customers and central office staff in order to troubleshoot problems that arise, completed all work on time in order to satisfy customers, understanding technical tasks and concepts of fiber and copper systems, conducting a site survey design and implement of structure wirings, and organizing efficient and quality demand of the customer.

Education

Higher diploma, Associate in Computer Science
  • at TRACE Computer College
  • April 1992
Higher diploma, Aircraft Communication Tech
  • at PATS COLLEGE OF AERONAUTICS
  • April 1990

Specialties & Skills

Fiber Optics
Nortel switches
Certified Copper and fiber optic cable installer

Languages

English
Expert