Marcelle Jackson

Al Ittihad Drugstore is the leading pharmaceutical and FMCG distributor in the UAE region.

- Redesigned recruitment assessment program, introducing video interviews, improving efficiency, and reducing turnover by 18%
- Introduced an ATS system which helped to streamline the recruitment process and reduce the recruitment timeline
- Revamped the onboarding process by introducing E-guides and creating a more thorough experience for new recruits
- Ensured a headcount growth of 40% and a retention rate of 79% in 1.5years
-Implemented monthly employee engagement activities to motivate staff, which led to an increase in overall employee satisfaction from 58% to 77%
- Manage a recruitment portfolio of roughly 48 positions per year, spread across various different levels and functions
- Manage a team of 4 responsible for talent acquisition, compensation & benefits, training, labor relations, welfare, and administration

Al Ittihad Drugstore is the leading pharmaceutical and FMCG distributor in the UAE region.

- Administered compensation, benefits, employee relations, recruiting, hiring, and training for 170 associates
-Coordinated first-ever Women's Empowerment program to promote awareness to our female employees
- Classified over 100 resumes per recruitment drive according to desired roles and vacancies
- Examined the learning and development courses for employees and advised the suitable course to over 170 employees
- Leveraged LinkedIn to decrease job posting costs by 11%
- Conducted more than 90 orientations for all business levels to increase retention and ensure a smooth transition
- Assisted with the design and implementation of comprehensive training programs for corporate sales and soft skill training
- Collaborated with CEO & Board of Directors for any due diligent related matters regarding the holding company subsidiaries

A statutory criminal justice service that supervises high-risk offenders in England and Wales. My responsibilities involved;
-Preparation and delivery of detailed reports to support court appearances and hearings
- Recommended and instituted treatment and rehabilitation plans
- Facilitated training, guiding and mentoring of team members in relation to the established rehabilitation & support plans in collaboration with the supervisor
- Assisted with the design and delivery of rehabilitation programs
- Developed individual protocols, intervention strategies & documentation guidelines
- Successfully collaborated with internal and external parties to ensure delivery of Multi-Agency Public Protection Arrangements
- Managed and enforced court orders administered to offenders
- Meticulous record keeping to ensure review processes are conducted efficiently and effectively
- Effective management of high-volume schedules and meeting all court-related deadlines