Marck Caezar Galema, Admin And HR Coordinator

Marck Caezar Galema

Admin And HR Coordinator

Mutawa Alkazi Co. Ltd.

Location
Kuwait - Hawali
Education
Bachelor's degree, Bachelor of Secondary Education
Experience
10 years, 3 Months

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Work Experience

Total years of experience :10 years, 3 Months

Admin And HR Coordinator at Mutawa Alkazi Co. Ltd.
  • Kuwait - Al Kuwait
  • My current job since August 2020

AFTER-SALES COORDINATOR

• Provide administrative and clerical support to departments or individuals.
• Schedule meetings and arrange conference rooms.
• Manage travel and schedule.
• Handle information requests.
• Prepare correspondence and stuff mail into envelopes.
• Arrange for outgoing mail and packages to be picked up.
• Prepare statistical reports.
• Prepare confidential and sensitive documents.
• Coordinates office management activities.
• Determine matters of top priority and handle accordingly.
• Prepare agenda for meetings.
• Takes and transcribes dictation.
• Plans events and volunteer activities.
• Maintain office procedures.
• Coordinate committees and task forces.
• Relay directives, instructions and assignment to executives.
• Receive and relay telephone messages.
• Maintain hard copy and electronic filing system
• Provide overflow assistance in placing new customer orders.
• Contributes to team effort by accomplishing any related results or additional tasks as needed.

Travel Sales Executive at Cariniosa Holidays,Inc.
  • Kuwait - Al Farawaniyah
  • December 2017 to May 2019

o Handling ticketing & reservations for customers.
o Carry out all follow up procedures pertaining to customer travel
o Galileo.Amadeus, Sabre and online reservations system and issue
o Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
o Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.

Travel Sales Executive at Bobyan Travel Company
  • Kuwait - Al Farawaniyah
  • March 2015 to December 2017

o Handling ticketing & reservations for customers.
o Carry out all follow up procedures pertaining to customer travel
o Galileo.Amadeus, Sabre and online reservations system and issue
o Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
o Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.

Sales Associate at Eureka Electronics
  • Kuwait - Al Farawaniyah
  • December 2012 to March 2015

o Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services. Provide product information, using lectures, films, charts, and/or slide shows
o Identify interested and qualified customers in order to provide them with additional information.
o Keep areas neat while working, and return items to correct locations following demonstrations.
o Practice demonstrations to ensure that they will run smoothly.
o Prepare and alter presentation contents to target specific audiences.

Education

Bachelor's degree, Bachelor of Secondary Education
  • at Rizal Polytechnic College
  • April 2002
High school or equivalent, Home Economics Education
  • at Santa Maria National High School
  • April 1999

Specialties & Skills

Event Organizer
MS Office Automation
Ticket Sales
Airlines
Customer Service Skills
Galileo
Amadeus
Microsoft Office
Customer Complain Handling
Teamwork
ecommerce
Cashier/POS Handling
Office Automation
Secretarial Job
Documents Control
Travel Arrangements
Problem Solving
Communication
Administration
Airline & Hotel Reservation
Crew/Staff Managements
Customer Service
Social Media Management

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Tagalog
Native Speaker
English
Expert
Arabic
Intermediate

Training and Certifications

CUSTOMER SERVICE SPECIALITY (Training)
Training Institute:
EUREKA ELECTRONICS HR DEPT
Duration:
8 hours