Admin And HR Coordinator
Mutawa Alkazi Co. Ltd.
مجموع سنوات الخبرة :10 years, 3 أشهر
AFTER-SALES COORDINATOR
• Provide administrative and clerical support to departments or individuals.
• Schedule meetings and arrange conference rooms.
• Manage travel and schedule.
• Handle information requests.
• Prepare correspondence and stuff mail into envelopes.
• Arrange for outgoing mail and packages to be picked up.
• Prepare statistical reports.
• Prepare confidential and sensitive documents.
• Coordinates office management activities.
• Determine matters of top priority and handle accordingly.
• Prepare agenda for meetings.
• Takes and transcribes dictation.
• Plans events and volunteer activities.
• Maintain office procedures.
• Coordinate committees and task forces.
• Relay directives, instructions and assignment to executives.
• Receive and relay telephone messages.
• Maintain hard copy and electronic filing system
• Provide overflow assistance in placing new customer orders.
• Contributes to team effort by accomplishing any related results or additional tasks as needed.
o Handling ticketing & reservations for customers.
o Carry out all follow up procedures pertaining to customer travel
o Galileo.Amadeus, Sabre and online reservations system and issue
o Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
o Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.
o Handling ticketing & reservations for customers.
o Carry out all follow up procedures pertaining to customer travel
o Galileo.Amadeus, Sabre and online reservations system and issue
o Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
o Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.
o Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services. Provide product information, using lectures, films, charts, and/or slide shows
o Identify interested and qualified customers in order to provide them with additional information.
o Keep areas neat while working, and return items to correct locations following demonstrations.
o Practice demonstrations to ensure that they will run smoothly.
o Prepare and alter presentation contents to target specific audiences.
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