Mardhiya Al Balooshi, Project Assistant Manager

Mardhiya Al Balooshi

Project Assistant Manager

Emirates NBD

Location
United Arab Emirates - Dubai
Education
Master's degree, Diplomacy & International Relations
Experience
8 years, 2 Months

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Work Experience

Total years of experience :8 years, 2 Months

Project Assistant Manager at Emirates NBD
  • United Arab Emirates
  • January 2015 to January 2009

Corporate Social Responsibility

  • January 2007 to January 2009
Programme at Lloyds TBS Bank
  • January 2004 to January 2006
Analyst at Campaign Managemen
  • January 2013 to January 2006

Emirates NBD, Strategy
• Managed the implementation, tracking and measurement of integrated marketing campaigns, on time and
within budget.
• Handled ATL & BTL Campaigns for Liabilities.
• Analyzed the data base for the campaigns by using Used "SAS" to maximize effectiveness and optimize ROI
for the campaigns.
• Dealt with the Area Managers to improve Branches performance.
• Collected, assessed and tracked the database in user behavior.
• Created and managed the campaign budget.
• Developed integrated B2C and B2B marketing campaign strategies and activity plans for key programmes
and used channels effectively.
• Worked with key stakeholders to implement campaign activity including: product marketing teams, digital
marketing teams, customer relationship management team, events team, brand, customer services,
admissions, international, regional, business development, PR and programme leaders.

  • January 2004 to January 2006
Marketing & Communication at Barclays Bank
  • United Arab Emirates
  • January 2013 to January 2006

Managing Community Investment Dep. for Barclays Bank in MENA.
• Defining and developing the strategies which underpin Barclays CSR objectives.
• Relationship building with government, corporates, project partners, stakeholders, consultants,
contractors,
EXPERIENCE
1
donors, educational institutions & other NGO’s/ external agencies for finalizing projects, integrating
innovative practices and ensuring compliance to the terms and conditions such as : Dubai Police,
Ministry of Education, Islamic Affairs.
• Handling Social Media portfolio for Barclays.
• Present Barclays Bank on Local events.
• Preparing the monthly and quarterly reports of the events and present it to the head of Marketing.
• Analyzing the report for volunteering programs at Barclays and present it to the head of Marketing.

  • January 2000 to January 2006
at General Directorate of Residency and Foreigners
  • United Arab Emirates
  • January 2001 to January 2006
  • January 2002 to January 2006
  • January 2009 to January 2003
Manager at Social & Community Investment National Bank of
  • United Arab Emirates
  • to

Leading the development, implementation and management of an effective financial literacy programme
for NBAD, involving the key areas of the business, including compliance and risk, to align the bank with
recommendations and directives on financial literacy from UAE Central Bank and UAE Banks Federation
(UBF).
• Leading the design and implementation, with key internal stakeholders, of an effective volunteer strategy
and programme which engages staff, uses and develops the core talents of the bank, makes a positive
contribution to communities in which the bank operates, and achieves high levels of employee participation.
• Lead the development and implementation of programmes/activities aimed at raising/improving employee
awareness of social responsibility and the bank’s performance in this area (eg annual employee wellness
day, annual employee charity day, etc) including the development of relevant policies and processes.
• Work together with the relevant Group Marcom and Commercial Banking team members to gain a full
understanding of the purpose of the bank’s citizenship programmes that deliver social value and contribute
to the successful delivery of the initiatives.
• The main point of contact with key government agencies and NGOs and other stakeholders on social
initiatives, including preparation and submission of the CSR Label.
• Work together with the CS team to develop and deliver an effective group sustainability strategy.
• Understand and keep updated on industry relevant social standards and relevant legislation, international
guidelines and frameworks (eg SROI, Sustainability Development Goals, SA8000, etc) that affect the bank to
effectively measure and manage the bank’s social performance and prepare proposals for adoption of
frameworks, submissions and reports where required.

Investment Manager
  • to

Education

Master's degree, Diplomacy & International Relations
  • at American University of Emirates
  • January 2012

-

High school or equivalent, Human Resources & Business
  • at Al Soufoh High School
  • January 2003

Bachelor's degree, Human Resources & Business
  • at Zayed University
  • January 2001

-

Specialties & Skills

BANKING
BUDGETING
BUSINESS DEVELOPMENT
CALL CENTER
COMMUNICATION SKILLS
CREATIVAS PARA RESOLVER PROBLEMAS

Social Profiles

Languages

Arabic
Expert
English
Expert