Mardy Cruz, IT Network & Systems Administrator

Mardy Cruz

IT Network & Systems Administrator

Tamouh Investments LLC

Location
United Arab Emirates
Education
Bachelor's degree, Computer Science
Experience
26 years, 6 Months

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Work Experience

Total years of experience :26 years, 6 Months

IT Network & Systems Administrator at Tamouh Investments LLC
  • United Arab Emirates
  • My current job since January 2009

• Administer, manage, maintain and troubleshoot routers, switches, firewalls, load balancers, DNS/DHCP appliances.
• Upgrade, install and troubleshoot networks, networking hardware devices and software.
• Administers network Infrastructure to ensure serviceability of all servers, gateway, & LAN.
• Maintains connection from DATA CENTER to different branches/site to ensure remote resources are accessible via IPSEC or SSL VPN.
• Manage and Configures VIRTUAL machine.
• Manages NETAPPS, Tivoli, & SAN/NAS/LUNS storage system.
• Monitors and Manages IBM Blade Servers for hardware and system errors create logs and communicate to vendors for support when needed.
• Create and implement Firewalls rules and Group policies.
• Evaluate and maintain firewall rules to protect data systems and network from unauthorized users.
• Identifies potential threats and respond to reported security violations.
• Determine causes of security breaches and implement changes to procedures to protect network from future violations.
• Manages Active Directory and ensures Group Policy are replicated and successfully executed from different sites.
• Manages day-to-day IT operations.
• Manages Time Attendance Device and maintains a fresh copy of the database.
• Monitors ANTI VIRUS database updates for servers and clients and monitors license expiration.
• Provides technical advice on purchase of computer hardware and software, including upgrades and source for competitive prices.
• Maintains IT inventory and monitors equipment AMC and coordinates with vendors if maintenance is needed.
• Manages software and hardware licensing and vendors maintenance contract agreement.
• Administers Google mail server.
• Manages Mobile devices and email configuration.
• Provides technical assistance concerning the use of computer hardware, software, printing, software installation, and Internet.
• Manage the Help Desk resources for optimal performance and enhance the help desk processes for better resolution time
• Monitors PABX system, manages extensions and IVRs.
• Maintains MFP Printer, Fax and Scanners to ensure hardware functionality.

Computer Programmer at Habitat Hotel & Furniture
  • Saudi Arabia
  • June 2006 to April 2008

and Manages IBM Blade Servers for hardware and system errors create logs and communicate to vendors for support when needed.
Create and implement Firewalls rules and Group policies.
Evaluate and maintain firewall rules to protect data systems and network from unauthorized users.
Identifies potential threats and respond to reported security violations.
Determine causes of security breaches and implement changes to procedures to protect network from future violations.
Manages Active Directory and ensures Group Policy creation are replicated and successfully executed from different sites.
Maintain and Manage Physical Network connections and patches.
Manages day-to-day IT operations.
Manages Time Attendance Device and maintains a fresh copy of the database.
Monitors ANTI VIRUS database updates for servers and clients and monitors license expiration.
Provides technical advice on purchase of computer hardware and software, including upgrades and source for competitive prices.
Maintains IT inventory and monitors equipment AMC and coordinates with vendors if maintenance is needed.
Manages software and hardware licensing and vendors maintenance contract agreement.
Administers Google mail server.
Manages Mobile devices and email configuration.
Provides technical assistance concerning the use of computer hardware, software, printing, software installation, and Internet.
Manage the Help Desk resources for optimal performance and enhance the help desk processes for better resolution time
Monitors PABX system, manages extensions and IVRs.
Maintains MFP Printer, Fax and Scanners to ensure hardware functionality.

Systems Analyst at Porac Computer Learning Center
  • Philippines
  • April 2002 to June 2006

Monthly, Weekly, Daily backups on the company’s data.
Performs monthly checkup, tuning on all Servers, Printers, Scanners & including software patches & updates.
Updates ANTI VIRUS license.
Prepares Monthly report and reports to the HOD.

Maintenance Supervisor at Computer Systems Specialists, Inc
  • Philippines
  • May 1999 to April 2002
Programmer at Integrated Computer School Foundation
  • Philippines
  • June 1996 to July 1998

monthly optimization for systems to load faster.
Checks computers if they are in good condition.
Cleans the inside parts of the system unit in order to removed dust and avoid overheating.
Checks all cables wires, connections, to avoid short circuit.
Backing up all data, by copying files to another storage device and avoid lost of data.
Prepares exercises, quizzes, and recitations to determine if learning took place.
Prepares monthly report regarding computer/system.

Education

Bachelor's degree, Computer Science
  • at Learners Point School
  • October 2011

courses: Course : Cisco Routing & Switching & ASP WEB Development

Specialties & Skills

Microsoft Servers
Linux & Windows
Active Directory
Virtual Machines
Group Policy
DOCUMENTATION
INVESTMENTS
LANGUAGES
PRODUCTION
PROGRAMMING
RESEARCH
SYSTEMS ANALYSIS

Languages

English
Expert

Training and Certifications

CCNSP (Training)
Training Institute:
EliteCore Ltd
Date Attended:
March 2012
Duration:
36 hours