Purchasing Account Manager
RAK Free Trade Zone Authority
Total years of experience :20 years, 5 Months
• Headhunted & brought back to revamp and restructure the Purchasing Section with a focus on high value projects of sensitive nature and the procurement of marketing, engineering & operation Department related services and goods for the organization.
• Role of head of department in a more mature and complex organization compared to 2007.
• Responsible for developing projects, prioritizing & planning activities; assigning resources & overseeing and supervising staff.
• Core user for the SAP MM Module & MM core user in the SAP Upgrade Project 2012: created test cases for unit testing of custom objects, user acceptance testing (scenario, unit & tests), updated end-user documentation & conducted end user trainings.
• Responsible for developing working relationships with vendors/ consultants, conducting tenders, negotiating contracts & providing exemplary customer service to the internal clients.
• Maintain updated the objectives, policies, guidelines & procedure whilst making sure that they met ISO & SAP Standards.
• Responsible for the HR Department. Created a new Employee Policy Manual and oversaw all HR activities in the Headquarters office focusing on recruitment.
• Assisted in the operational and commercial business activities in the company.
• Direct and manage cross-functional business activities in the company as manager of the following departments: Administrations, HR, Operations, Commercial, Documents Control and IT.
• Responsible for setting up the mentioned departments and related policies and protocols.
• Assisting in project management tasks, office management and external communication for the company.
• Direct and manage cross-functional operational and administrative business activities; oversee & supervise staff.
• Develop working relationships, negotiate contracts & provide exemplary customer service to the clients.
• Increase revenue by creating brand awareness through the use of PR, product marketing, creative services, social media, strategic relationships, website development, corporate materials, sales, events, networking, business channels and marketing.
• Develop business & marketing plans/strategies by estimating, forecasting & anticipating marketing requirements, trends, & variances, aligning monetary resources, developing action plans, measuring & analyzing results; initiating corrective actions and minimizing the impact of variances.
• Develop projects, prioritize & plan activities; assigned resources.
• Project managed the following cross-functional projects/teams: turnkey construction of a 600 SqM Business Center, construction of a coffee shop, corporate brand, website development, etc.
• Relocated to NY to setup, develop, construct and run a representative office for the RAK FTZ as well as a Business Center
• Responsible for the office management, administrative activities and of marketing, selling, promoting and representing the RAK FTZ in all business events, seminars, conferences in the US.
• Role of head of department, responsible for staff management & all procurement activities: PR, PO, Vendor evaluation, Tenders, quote comparison, etc.
• Team lead and Business Champion for the SAP implementation.
• Routine updates of the Purchasing Department’s objectives, policies & procedure making sure that they met ISO/SAP Standards.
• Lead ISO Audits, conducted trainings and created end-user training manuals for SAP.
• Work directly for the CEO and Assistant Director of the RAK FTZ Authority.
• Responsible for the administrative tasks, marketing activities, public relations, reputation and quality assurance of services provided.
• Maintained an effective and efficient network of contacts at senior management levels regionally and with external organizations worldwide; dealing with a wide variety of complex and sensitive issues, managing projects of confidential and critical nature.
• Delegated tasks to all Head of Departments and guaranteed the proper execution of such.
• Responsible for outside sales in a Business-to-Business environment.
• Assisted in the settlement of disputed accounts on behalf of the company & increasing sales funnel by cold calling, telemarketing, agents & lead groups.
• Responsible for tutoring English students with their reading, writing and comprehension in the University of Puerto Rico at Mayaguez Campus .
• Responsible for both for direct and indirect marketing of RJ Reynolds Tobacco products.
• Responsible for both for direct and indirect marketing and promotional activities of RJ Reynolds Tobacco products.
• Responsible for the daily well-being of over 200 high quality Holstein and Jersey dairy cows; tasks and responsibilities included but were not limited to: office administration, feed allocation, milking (both manual and automatic), labor assistance, diagnosis and treatment of illnesses.
Further developed my leadership abilities, qualified to supervise dive activities and assist instructors with student divers. Enhanced ability to organize and solve problems as well as help others improve their scuba skills. Lead, mentor and motivate other divers.
- Letter winner on the University of Puerto Rico at Mayaguez Campus, Woman’s Basketball Team - Sorority Eta Gamma Delta, Active Member - 4-H Club in the University of Puerto Rico at Mayaguez Campus, Treasurer
- Residence Hall Federation of Virginia Tech in New Residence Hall East, Treasurer
Treasurer, National Honors Society President, Women’s Residence #1 Letter winner of the women’s basketball and volleyball team Treasurer, Math Club Member, Physical Education Club Treasurer, JETS