Office Receptionist
OMD
Total years of experience :3 years, 5 Months
Duties:
• Screening calls and handling confidential information.
• Coordinate the flow of mail in and out of office.
• Manage administrative request of all staff
• Manage office expense report.
• Preparing team reimbursement claim form.
• Compile expense and submit to the accounts.
• Prepare labels and maintain files as needed with in the office.
• Distribute incoming supplier invoices and dispatch documents to concerned department.
• Assisting the team for scanning, copying, filling and binding.
• Responsible for monitoring and buying of the pantry supplies and office stationary.
• File papers and documents.
• Handle collection and delivery of incoming and outgoing documents.
• Handle office petty cash.
• Manage repair and maintenance of the office equipment.
• Monitor tender daily.
Duties:
• Greet guest entering the office, ask purpose of visit and direct or escort them to specific persons or department
• Answered inbound/outbound calls and provide information or inquires.
• Monitor visitor access card.
• Monitor and control office supplies.
• Sort incoming/outgoing mails
• Processed hotel booking and flight for the team.
• Performed filling of invoice.
• Supervise office maintenance and office boy
• Responsible for client payment and arrange for deposit.
• Manage conference room booking.
• Monitor the incoming fax and distribute to the relevant department or in charge person.
• Update on a regular basis the staff & emergency contact list.
• Assisting the team for scanning, copying, filling and binding
• Receive deliveries
• Responsible for uploading documents into the system to get approval.
• Performed safety observation inside the office premises.
• Performed monthly report ( Safety Observation, Facilities Overview and FM Budget Tracking)
Duties:
• Welcoming guest to the hotel in a polite, friendly and helpful manner.
• Answered queries related to hotel services and resolved any issues.
• Taking payment from guest’s cash or credit card.
• Operating switchboard and directing calls appropriately
• Processed guests’ check ins and outs.
• Monitor early in and early out.
• Assisted guests’ in storing valuables in secure deposit box.
• Posted all transactions to make sure that all bills are kept up-to-date.
• Dealing with and resolving guest complaints.