MARGOOB AHAMAD, Branch Manager

MARGOOB AHAMAD

Branch Manager

Ajmal Perfumes

Location
United Arab Emirates
Education
Bachelor's degree, English Literature
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Branch Manager at Ajmal Perfumes
  • United Arab Emirates
  • My current job since August 2012

Retail Sales and customer services

Retail Sales Advisor at Axiom Telecom LLC Dubai, U.A.E.
  • United Arab Emirates - Ajman
  • October 2009 to June 2012

*Selling and demonstrated high end smart phones including IPhone, Blackberry, Samsung, Nokia, and many more Brands.
*Providing excellent customer services to develop more business.
*Highly professional services of smartphones and Du Services.
*Effective manpower management.
*Develop new ideas for further improvement in terms of sales and services.
*Merchandising store dummies and running models.
*Maintain Stocks of the smart phones.
*Counting stocks on daily basis.
*Training new staffs in terms of product knowledge, Company's policies and store related activities.

Retail Sales Executive at The Mobile Store (ESSAR Group)
  • India - Pune
  • December 2007 to September 2009

»Demonstrated and sold high end smart phones of various well-known Brands.
»Managed staff of 2 Sales associates and 4 Telecom Services Sales executives to do more business.
»Scheduled and led weekly and monthly store meetings for all employees to discuss future events.
»Reporting and coordination to the Showroom Manager regarding all staff and store issues.
»Trained and developed new employees related to products and company’s policies.
»Generated more business by implementing new ideas and proactive customer services.
»Created repeat customers by maintaining customers database and follow-up.

Education

Bachelor's degree, English Literature
  • at Shibli National College Azamgarh U.P. India
  • March 2005
High school or equivalent, Arts
  • at U.P. Board
  • March 2002

Specialties & Skills

Retail Sectors
Customer Surveys
Customer Loyalty
Customer Driven
Advanced Customer Services and Data management
People Management And Inventory Control

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Urdu
Expert

Training and Certifications

Corporate Arabic Learning (Training)
Training Institute:
Ms. Nicole hanna
Date Attended:
March 2015
CUSTOMER SERVICE EXCELLENCE (Training)
Training Institute:
MR. Sudheer Nair
Date Attended:
November 2014
Duration:
9 hours
RETAIL SERVICE EXCELLENCE (Training)
Training Institute:
MR. Sudheer Nair
Date Attended:
November 2014
Duration:
9 hours

Hobbies

  • Surfing Net/Making new friends/Playing Cricket