Regional Operations Manager
TEJOURY COMPANY
Total years of experience :19 years, 7 Months
1. Ensuring the Agreed SLA with customers with quality productions across all projects.
2. Exceeding customer expectations in terms of quality
services.
3. Achieving the goal set by the company in terms of the future visions.
4. Ensuring archiving facilities are in line with international standards to safeguard customer documents.
5. Keep projects on track regarding budget, quality, cost schedule, scope & performance.
6. Review financial statements and data, utilize financial data to improve efficiency and prepare daily, weekly & monthly financial reports, which include costs, budget, and expenses.
7. Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output.
8. Monitor, manage and improve the efficiency of support services and operations team.
9. Assist in the development of strategic plans for operational activity implement, manage, and renew operational plans.
Playing a leading role in running a central factory by making the right choices to deliver excellent results and achieve goals, Responsible for the profitability and maximization of Return on Capital Employed within the branch.
Driving operational improvements, Manufacturing Processes, maximizing the value of the asset base while ensuring a tight control on operational costs. Responsible for monitoring and continually improving standards of performance and quality within the operation:
A well networked and highly successful branch manager for 5 stores with extensive customer service experience and working to set schedules and deadlines, Boasting a strong background of supporting staff & senior management, as well as possessing an excellent commercial approach to solving problems and developing business, Having the commercial and visual awareness to drive sales, manage profit and loss and ultimately increase branch profitability.
I started my Career in Carrefour Dubai with French team, as supervisor to direct and coordinate all administrative duties in the market, troubleshooting, training, monitor the cleaning in the sections, manage staff, preparing work schedules and assigning specific duties, monitor the freshness of items on display, and general customer service operations for the provider bill unit. Determined staffing needs, write and place employment ads, and interviewed and selected qualified personal, provided orientation and training and performed annual performance evaluations.
Diploma in Operations Management.