Maria Au

❖ Masters in Business Administration/Human Resource Management, University of Phoenix (2008 -2011)

❖ Associate Degree in Business Information Management, Brigham Young University-Hawaii Campus (1985 - 1989) Fields of Experience ❖ Clinical Operation Management - Assist in implementing company policies to ensure compliance to company and government laws and regulations. Secure feedback from patients and employees to develop strategies in empowering employees and improving efficiency in employee's performance and customer service. Increase clinic's collection by screening and verifying insurance, secure insurance authorization prior to admission and treatment. Assist in increasing patient population through customer service excellence and networking. Perform snappy audit and month-end closing. Purchasing of office equipment and office supplies. Currently training for PCT. ❖ Warehousing and Inventory Management - Assist in the implementation of warehousing control to ensure accuracy of the process and compliance of personnel. Assist in maintaining inventory records and accuracy and ensure stock availability. Perform inventory accounting and liquidating of stocks. Coordinate the delivery of supplies and stocks to different departments ❖ Personnel Management - Assist in recruitment, selection, and hiring of staff and personnel. Supervise and train personnel. Coordinate seminar and workshops for personnel education and training. Implement policies and procedures to ensure compliance to state and government regulations. ❖ Sales and Product Promotion - awarded Sales Person of the Year. Perform product demonstration to promote sales and distribution. ❖ Accounting and Credit and Collection Management - Process accounts receivable accounts for different company divisions. Develop and recommend payment plan for accounts in arrears. Maintain records and track payment collections.

❖ Bachelors in Office Management, Brigham Young University - Hawaii Campus (1985 - 1989)