Maria Au, Administrative Assistant

Maria Au

Administrative Assistant

DaVita

Location
United States
Education
Master's degree, Business Administration/Human Resource Management
Experience
24 years, 4 Months

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Work Experience

Total years of experience :24 years, 4 Months

Administrative Assistant at DaVita
  • United States
  • April 2003 to July 2013

❖ Administrative Assistant - DaVita (April 2003 to present) Assist in increasing the population or census of permanent and visitors through customer service excellence and networking. Assist in the formulation and implementation of policies and procedures (e.g. cash flow management and patient admission and recruitment). Assist in interviewing and training new administration employees. Assist in E-verifying current and new employees right to work status. Screen permanent and visiting patient admission. Purchase office and clinical supplies and equipment.

Purchasing and A/R Clerk at Air-Tec
  • United States
  • January 2001 to December 2002

❖ Purchasing and A/R Clerk - Airtec (2001 - 2002) - Responsible for negotiating and purchasing of construction supplies and equipment for various company projects. Coordinate the timely delivery of supplies and equipment to job sites in which any delay is not an option. Review invoices for accuracy before submitting it to Accounts Payable Department. Warehousing and inventory control management.

A/R Clerk and Administrative Assistant at Zions Securities / Hawaii Reserves, Inc
  • United States
  • January 1989 to December 2000

❖ A/R Clerk and Administrative Assistant - Zions Securities / Hawaii Reserves, Inc. (1989 - 2000) - Assist in interviewing/selecting job applicants. Monitor and report Workers Compensation incidences to the management. Train and supervise front office personnel. Process Accounts Receivable for different departments/division. Assist in the collection of bad debts and formulation of payment plan. Coordinate work orders to field supervisors. Coordinate company activities/meetings. Negotiate and purchase office supplies and equipment.

Education

Master's degree, Business Administration/Human Resource Management
  • at University of Phoenix
  • January 2011

❖ Masters in Business Administration/Human Resource Management, University of Phoenix (2008 -2011)

Diploma, Business Information Management
  • at Brigham Young University-Hawaii Campus
  • June 1994

❖ Associate Degree in Business Information Management, Brigham Young University-Hawaii Campus (1985 - 1989) Fields of Experience ❖ Clinical Operation Management - Assist in implementing company policies to ensure compliance to company and government laws and regulations. Secure feedback from patients and employees to develop strategies in empowering employees and improving efficiency in employee's performance and customer service. Increase clinic's collection by screening and verifying insurance, secure insurance authorization prior to admission and treatment. Assist in increasing patient population through customer service excellence and networking. Perform snappy audit and month-end closing. Purchasing of office equipment and office supplies. Currently training for PCT. ❖ Warehousing and Inventory Management - Assist in the implementation of warehousing control to ensure accuracy of the process and compliance of personnel. Assist in maintaining inventory records and accuracy and ensure stock availability. Perform inventory accounting and liquidating of stocks. Coordinate the delivery of supplies and stocks to different departments ❖ Personnel Management - Assist in recruitment, selection, and hiring of staff and personnel. Supervise and train personnel. Coordinate seminar and workshops for personnel education and training. Implement policies and procedures to ensure compliance to state and government regulations. ❖ Sales and Product Promotion - awarded Sales Person of the Year. Perform product demonstration to promote sales and distribution. ❖ Accounting and Credit and Collection Management - Process accounts receivable accounts for different company divisions. Develop and recommend payment plan for accounts in arrears. Maintain records and track payment collections.

Bachelor's degree, Office Management
  • at Brigham Young University - Hawaii Campus
  • June 1989

❖ Bachelors in Office Management, Brigham Young University - Hawaii Campus (1985 - 1989)

Specialties & Skills

Customer Service
Microsoft Office
Human Resources
Office Management
Clinical Management
ADMINISTRATIVE ASSISTANT
BUYING/PROCUREMENT
PURCHASING

Languages

Filipino
Expert
Spanish
Beginner

Training and Certifications

7 Habits of Highly Effective People (Certificate)
Date Attended:
March 1994
Valid Until:
March 1994