Sales Operations Exexcutive
Al Hamra Real Estate Development LLC
Total years of experience :5 years, 7 Months
Ensuring all the payments receives cash or cheques are correct.
Preparing contract for New Leases and Renewal.
Monitoring the rate of each unit especially new Rates for Renewal units
Maintaining the Rental activity reports in daily basis
Ensuring the final settlement process on time
Handling bounced cheques and refunds collection
Maintain accurate and current prospect traffic and leasing data and Commercial Units
Audit lease files as need to ensure adherence to all policies and procedures.
Liaise with account management team.
Coordinate all activities with Accounts departments with related issues in terms of Payments
Final Settlement preparation for refunds processing
Controlling Check in and Check out of tenants.
Generate the monthly reports for all portfolio
Maintaining all documents of each tenant
Maintain the files and control logs as required by the department
Prepare annual lease agreement and keep a track of the renewal for Residential and Commercial
Maintain accurate and current prospect traffic and leasing data and Commercial Units
Audit lease files as need to ensure adherence to all policies and procedures.
Liaise with account management team.
Coordinate all activities related to the Document Control procedure, including technical documents,
drawings, photos, and commercial correspondence.
Input document data into the standard registers ensuring that the information is accurate and up to date.
Generate the various document control reports as required.
Typing of sales documents, and follow up of all the sales needs
Maintain updated records of all approved documents and photos and their distribution clearly
Maintain the documents and drawings in the Document Control office under safe custody without any
damage or deterioration with easy traceability.
Maintain the files and control logs as required by the department.
Assisting the Sales Manager for all the administrative Jobs.
Handles all portfolio management with RERA and EJARI knowledge.
Stay current and knowledgeable with leasing and marketing trends
Give informative property tours to potential prospects on site
Prepare annual lease agreement and keep a track of the renewal for Residential and Commercial
Maintain accurate and current prospect traffic and leasing data and Commercial Units
Audit lease files as need to ensure adherence to all policies and procedures.
Liaise with account management team.
Dealing with all the tenants in the building and 24/7 handles all the inquiries, complaints on calls and
attend immediately.
Ensuring an effective working relationship with owners, developers and clients, and briefing your
Manager promptly on any significant issues arising from those contacts.
Checking the Dubai rental regulatory board and send all the renewal notices on time.
Handles all the admin works CRM, database of all the clients, tenants and contractors, Following up on all
paperwork as necessary and ensuring that accurate and up to date information is available for entry into
relevant database programs.
Managing the in and out through Masterkey Real Estate Software and issuing official invoices and receipts
to the clients immediately.
Handling the Estateman Asteco Leasing and Management Portal for all the Contracts Transactions.
Preparing adequate and complete supporting documentation for submission to the Accounts Division to
ensure accurate, timely remittances. Forwarding cheques and necessary documents to landlords.
Handles affection plan request and all inquiry in regards of buildings and properties to Dubai
Municipality/Baladiya, DEWA and ETISALAT application requires.
Dealing with all the tenants in the building and 24/7 handles all the inquiries, complaints on calls and
attend immediately.
Ensuring an effective working relationship with owners, developers and clients, and briefing your
Manager promptly on any significant issues arising from those contacts.
Handles all the admin works CRM, database of all the clients, tenants and contractors, Following up on all
paperwork as necessary and ensuring that accurate and up to date information is available for entry into
relevant database programs.
Liaising with clients in order to accommodate their rental requirements until such time as the appropriate
property is found.
Paying Taxes on time
Handles incoming and outgoing call with 20 lines switchboard.
Handles queries and complaints and transfer it to appropriate staff members.
Provide first-hand information to Residents and contractors.
Handles water payments and access, barrier cards and remote control for the tenant.
Handles contracts collection, mails and documents for the banks.
Handles petty cash and office supplies
Generate official reference number for Memo’s, Letters, and Fax.
Handles gate passes for residents household staff
Handles appointment and meetings of the Senior Property Manager.
Handles all the travelling schedule of the Senior Property Manager.
Maintaining all the booking lists in all travel agencies for the comparison of the pricing list.
Handles the hotel bookings in each travels of all the seniors and clients of the company.
Maintains supplies inventory for the department by checking stock to determine inventory level;
anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Perform general office duties such as ordering supplies, maintaining records management systems and
performing basic book keeping work.
Managing encoding data of the tenants.
Preparing Tenancy Contract.
Monitoring all the Office and supplies and handles petty cash.
Handles appointment and meetings of the Senior Property Manager.
Handles all the travelling schedule of the Senior Property Manager.
Maintaining all the booking lists in all travel agencies for the comparison of the pricing list.
Year
Year