Total Years of Experience: 12 Years, 9 Months
February 2016
To Present
Receptionist
at Al Barsha Veterinary Clinic
Location :
United Arab Emirates - Dubai
June 2014
To February 2015
Customer Service Representative
at Teleperformance
Location :
Philippines
answer phones and respond to customer requests
sell product and place customer orders in computer system
provide customers with product and service information
transfer customer calls to appropriate staff
identify, research, and resolve customer issues using the computer system
follow-up on customer inquiries not immediately resolved
complete call logs and reports
research billing issues
research misapplied payments
sell product and place customer orders in computer system
provide customers with product and service information
transfer customer calls to appropriate staff
identify, research, and resolve customer issues using the computer system
follow-up on customer inquiries not immediately resolved
complete call logs and reports
research billing issues
research misapplied payments
June 2009
To April 2013
Office Admin
at Military Intelligence Group
Location :
Philippines
dealing with telephone and email inquiries
scheduling and attending meetings
creating agendas and taking minutes
arranging appointments
scheduling and attending meetings
creating agendas and taking minutes
arranging appointments
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