Maria Lorena Donato

 Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.
 Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
 Build relationships within the company and with external parties, such as suppliers or distributors.
 use computer software to track goods from origin to delivery
 manage and minimize the risks (for example operational or reputational) that could affect or interrupt the supply chain.

 Use sales information to make commercial decisions that will maximize sales and promote outstanding customer service
 Ensure all deliveries are correctly received and displayed immediately.
 Ensure that department is Audit compliant and stock loss is kept to a minimum.
 Set clear goals for associates and follow up on them
 Coach, develop and mentor the store team.
 Ensure highest possible standards of customer service are offered on a daily basis

 Driving sales through different marketing ideas to increase footfall.
 Increasing Conversion Rate and Average Transaction Value by having right product mix in-store that helps the team to sell.
 Ensuring customer satisfaction and quality products to keep clients loyal.
 Screening and recruiting Sales applicant.
 Monitoring staff performance and providing monthly feedback with development programs for growth.
 Monitoring expense budget to ensure targets are met and store are profitable.
 Ensuring Visual Merchandising standard set by the brand are implemented.
 Process all Inventory related jobs like receiving deliveries, transferring in/out stocks, stock take, and creating PO’s for new received items using SAP system.

 Assisting Shop Manager in retail operations and creating marketing strategy to get more clients.
 Driving and maximizing sales of the team using sales plan created and weekly feedback.
 Conduct training to sales team to enhance their selling and customer service skills.
 Maintaining shop Visual Merchandising.

retail operations and creating marketing strategy to get more clients.
•Driving and maximizing sales of the team using sales plan created and weekly feedback.
•Conduct training to sales team to enhance their selling and customer service skills.
•Maintaining shop Visual Merchandising.

- Given the responsibility to order collections within the allotted budget of the company.
- Making sure that all strategical method is use to support our sales growth.
- Implement new Inventory system to be able to track daily sales through and prevent losses by daily monitoring stocks movement.
- Monthly staff review to be able to track their developmental skills.

Day to day management of operations. Sales, Customer service, bill collection and all activities of the store.
•Provides leadership support to frontline employees engaged in selling, reconciling cash receipts and performing their duties associated with the operation.
•Assist in the operation and development of the business that supports the needs of the organization.
•Provides focused approach to customer service, marketing and inventory, which includes supply/demand side of the operation.
•Ensures the organizational process flow within the business works to facilitate activity.
•Maintains company’s visual merchandising that will promote strong brand image.

Manage and monitor the operation of the Restaurant
•Make sure continuity of production and maintain organized food flow.
•Make sure quality control standards and procedure are strictly follows.
•Oversee all system ordering, variances and allocating person-hours.
•Conducts training on all staff and newly hired employees
•Ensure that all staff are knowledgeable of providing every customer best service.
•Train staff in providing excellent quality products to all customers.

Operations
 Responsible in holding operational activities of the Restaurant.
 In Charge in delegating and allotting man-hors to all members of the team to meet store target productivity.
 Forecast sales for the week to meet budget and target profit.
 Conducts daily inventory of stocks, to monitor variances and meet the target food cost.
Training
 Manage and motivate people to boost their morale.
 Conducts daily training and meeting to the staff.
 Gives monthly and quarterly feedback on staff performance.
Marketing
 Task to develop local marketing activities to make better sales.
 Established corporate networks and tie-ups.
 Created client profile to ensure every customer be inform of new promos and activities of the branch.