Maria Teresa San Jose, Executive Assistant

Maria Teresa San Jose

Executive Assistant

Mowasalat

Location
Qatar
Education
Bachelor's degree, AB Communication Arts
Experience
18 years, 5 Months

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Work Experience

Total years of experience :18 years, 5 Months

Executive Assistant at Mowasalat
  • Qatar - Doha
  • October 2004 to February 2016

Providing administrative support to the Director, various Managers, Controllers and other employees.
Contribute to team meetings.
Schedule appointments and manage appointments, keeping all parties informed of dates, times and changes.
Documenting minutes of meetings
Manage information flow of all financial documents to Director and from Director to department sections and other Department.
Manage and evaluate administrative requests from within the department and ensure all are within corporate guidelines.
Manage own time to ensure effective and efficient utilization.
Manage all correspondence in a prompt and professional manner.
Prioritize tasks to ensure effective and efficient time utilization.
Create and manage filing system to ensure all documents are filed appropriately and easily accessible.
Build relationships with external and internal clients.
Assist Line managers in resolution of internal department problems prior to raising them to Director.
Prepare and follow up any internal requests (consumable or fixed asset) and monitor the delivery
Coordinate progress on ongoing projects within the Department and keep Director informed.
Arrange service and maintenance requests for any fixed asset under the Department.
Maintain smooth functioning of Director’s office.
Handling of confidential and sensitive issues, which require a high degree of discretion.
Responsible to deal with customers to provide highest standards of customer service.
Coordinator or focal point of contact between various Departments through correspondence, telephone and personal contact.
Prepare official document, and work schedules.
Maintain the highest standard of professional conduct at all times.
Manage some financial aspects for the Director.
Printing, typing, photocopying, faxing and distributing requested documents

Secretary at Doha Limousine - Qatar National Hotels Co.
  • Qatar - Doha
  • June 2001 to September 2004

⦁ Preparing and filing general correspondence, such as memo, etc.
⦁ Assisting the Director, Operations Manager on his day to day activities internal & external.
⦁ Manage the day to day administrative requirements.
⦁ Help the Personnel and Accounts section for internal and external correspondence.
⦁ Update employee’s personal records.
⦁ Assist the staff for any personnel requirements.
⦁ Assist the Operations for clerical work and follow-up bookings.
⦁ Maintain well organized files and ensure confidential information and documentation are handled with complete discretion.
⦁ Prepare the technical requirements for tender including request for quotations from different dealers and manufacturers.
⦁ Prepare the technical requirements for tender including request for quotations from different dealers and manufacturers.
⦁ Taking dictation and attending telephone calls, facsimiles & photocopying.
⦁ Assist all business associates and clients.
⦁ Perform other duties that may be assigned from time to time.
⦁ Maintain job integrity.

Station Manager at RCPI Bayantel
  • Philippines
  • October 1993 to May 1997

⦁ In-Charge of day to day appointments (Internal & External).
⦁ Represent the Station for attending training and programs.
⦁ Typing and filing correspondence.
⦁ In-charge of all incoming and outgoing calls & facsimiles.
⦁ Supervised all the staff and business daily transaction.
⦁ Balances daily transaction to the end of each day.

Education

Bachelor's degree, AB Communication Arts
  • at Philippine Womens University
  • April 1989

The Bachelor of Arts in Communication (AB in Communication) is a four-year collegiate program intended for individuals who wish to pursue a career in the fields of media, advertising, public relations and similar industries. The course integrates the mastery of radio, television, print media, as well as other media through which information is transmitted. AB in Communication is closely related with AB Mass Communication.

Diploma, Telephone Switchboard Operator
  • at Guzman Institute of Electronics
  • April 1989

Switchboard operators connect the calls by inserting a pair of phone plugs into the appropriate jacks. Each pair of plugs was part of a cord circuit with a switch associated that let the operator participate in the call.

Specialties & Skills

External Clients
Customer Service
Can handle pressures and can generously patience with different customers. Good command over written

Languages

English
Expert
Filipino
Native Speaker

Training and Certifications

Change Management Training (Training)
Training Institute:
Chapel House Training and Consultancy
Date Attended:
September 2015
Duration:
8 hours
Qatar Customer Service Forum Doha Qatar (Training)
Training Institute:
International Quality and Productivity Centre (IQPC)
Date Attended:
November 2013
Duration:
24 hours