Maria Teresa San Jose, Executive Assistant

Maria Teresa San Jose

Executive Assistant

Mowasalat

Location
Qatar
Education
Bachelor's degree, Communication Arts
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Executive Assistant at Mowasalat
  • Qatar - Doha
  • October 2004 to February 2016

• Providing administrative support to the Director, various Managers, Controllers and other employees.
• Contribute to team meetings.
• Schedule appointments and manage appointments, keeping all parties informed of dates, times and changes.
• Documenting minutes of meetings
• Manage information flow of all financial documents to Director and from Director to department sections and other Department.
• Manage and evaluate administrative requests from within the department and ensure all are within corporate guidelines.
• Manage own time to ensure effective and efficient utilization.
• Manage all correspondence in a prompt and professional manner.
• Prioritize tasks to ensure effective and efficient time utilization.
• Create and manage filing system to ensure all documents are filed appropriately and easily accessible.
• Build relationships with external and internal clients.
• Assist Line managers in resolution of internal department problems prior to raising them to Director.
• Prepare and follow up any internal requests (consumable or fixed asset) and monitor the delivery
• Coordinate progress on ongoing projects within the Department and keep Director informed.
• Arrange service and maintenance requests for any fixed asset under the Department.
• Maintain smooth functioning of Director’s office.
• Handling of confidential and sensitive issues, which require a high degree of discretion.
• Responsible to deal with customers to provide highest standards of customer service.
• Coordinator or focal point of contact between various Departments through correspondence, telephone and personal contact.
• Prepare official document, and work schedules.
• Maintain the highest standard of professional conduct at all times.
• Manage some financial aspects for the Director.
• Printing, typing, photocopying, faxing and distributing requested documents

Education

Bachelor's degree, Communication Arts
  • at Philippine Womens University
  • April 1989

The Bachelor of Arts in Communication (AB in Communication) is a four-year collegiate program intended for individuals who wish to pursue a career in the fields of media, advertising, public relations and similar industries. The course integrates the mastery of radio, television, print media, as well as other media through which information is transmitted. AB in Communication is closely related with AB Mass Communication.

Specialties & Skills

• Strong motivated individual who is focused and detail oriented.
Good organization and coordination skills.
Well versed in MS office and familiar with SAP
Good command over written and spoken English.
Can handle pressures and can generously patience with different customers.
Stay focused and flexible in a frequently hectic deadline.

Languages

English
Expert
Tagalog
Native Speaker

Training and Certifications

Qatar Contact Centers Summit (Training)
Training Institute:
International Quality and Productivity Centre (IQPC)
Date Attended:
December 2012
Duration:
16 hours
Avery@ Microsoft Applications Training (Training)
Training Institute:
Avery Dennison
Date Attended:
March 2004
Duration:
8 hours
Qatar Customer Service Forum (Training)
Training Institute:
International Quality and Productivity Centre (IQPC)
Date Attended:
November 2013
Duration:
24 hours
Administrative Functions (Certificate)
Date Attended:
August 2012
Valid Until:
January 9999
Advancing your Administrative Career (Certificate)
Date Attended:
August 2012
Valid Until:
January 9999
Telephone Switchboard Operation (Training)
Training Institute:
FTI
Date Attended:
March 1989
Duration:
300 hours
Change Management Training (Training)
Training Institute:
Chapel House Training and Consultancy
Date Attended:
September 2014
Duration:
8 hours
Behavior: Putting your Best Foot Forward (Certificate)
Date Attended:
September 2012
Valid Until:
January 9999
Public Calling Office Training (Training)
Training Institute:
RCPI
Date Attended:
October 1994
Duration:
16 hours
Administrative Professional: Putting your Best Foot Forward (Certificate)
Date Attended:
July 2012
Valid Until:
January 9999
MTPO System Operating Procedures (Training)
Training Institute:
MTPO
Date Attended:
August 1992
Duration:
8 hours
Communicating with Power and Confidence (Certificate)
Date Attended:
October 2012
Valid Until:
January 9999
Quality Awareness Seminar-Workshop (Training)
Training Institute:
RCPI
Date Attended:
March 1995
Duration:
24 hours
BLS and First Aid Training (Training)
Training Institute:
Hamad International Training Center
Date Attended:
February 2008
Duration:
16 hours

Hobbies

  • cooking
    Can cook Filipino food and sweets