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Maria Cristina Lim, Nail Technician

Maria Cristina Lim

Nail Technician·THE NAIL SPA

United Arab Emirates

Diploma, Computer Professional

Work experience

Total years of experience: 16 years, 6 months

Nail Technician

September 2011 - February 2013

THE NAIL SPA

Dubai, United Arab Emirates

September 2011 - February 2013

Position: Nail Technician
: The Nail Spa
Period: September 4, 2011 to Feb 2013.
Duties and Responsibilities
❑ Monitor customer satisfaction
❑ Excellent in Gel, Acrylic and Bio Sculpture Gel, silk enhancement
❑ Excellent in Manicure, Pedicure and SPA.
❑ Performs professional nail, hand &foot treatments
❑ Posses a thought knowledge of the nails manicuring of a basic knowledge of hand foot massage technique
❑ Posses excellent communication skills and be able to learn the products and service knowledge.
❑ Effectively provided beauty solutions to meet the needs of the clients
❑ Flexible of the schedule supporting the need of the SPA.
❑ Actively promote the SPA. Treatment, services, seasons, and retails as well as programs
❑ Have undergone several training about nails and treatments ( Gel Nail Art) etc

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Nail Technician

February 2008 - August 2011

NATURALINA SPA & BEAUTY Dubai U.A.E

Dubai, United Arab Emirates

February 2008 - August 2011

Position: Nail Technician
: NATURALINA SPA & BEAUTY Dubai U.A.E
Period: February 2008 - August 25, 2011
Duties and Responsibilities

❑ Excellent in Gel, Acrylic and Bio Sculpture Gel
❑ Excellent in Manicure, Pedicure and SPA.
❑ Performs professional nail, hand &foot treatments
❑ Posses a thought knowledge of the nails manicuring of a basic knowledge of hand foot massage technique
❑ Posses excellent communication skills and be able to learn the products and service knowledge.
❑ Flexible of the schedule supporting the need of the SPA.
❑ Actively promote the SPA. Treatment, services, and retails as well as programs.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Nail Technician

March 2002 - December 2007

PAVAN BEAUTY SALON

Sharjah, United Arab Emirates

March 2002 - December 2007

Position: Nail Technician
: PAVAN BEAUTY SALON
Period: March, 2002 - December 2007
Duties and Responsibilities
❑ Monitor customer satisfaction
❑ Excellent in Gel, Acrylic and Bio Sculpture Gel
❑ Excellent in Manicure, Pedicure and SPA.
❑ Performs professional nail, hand &foot treatments
❑ Posses a thought knowledge of the nails manicuring of a basic knowledge of hand foot massage technique
❑ Posses excellent communication skills and be able to learn the products and service knowledge.
❑ Effectively provided beauty solutions to meet the needs of the clients
❑ Flexible of the schedule supporting the need of the SPA.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Provincial Sales Executive

January 2000 - February 2002

Radio Communication of the Philippines

Philippines

January 2000 - February 2002

Maintaining and develop good relationships with client who subscribe with our connection. Negotiating with future clients to subscribe with telecommunication facilities.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Manager

August 1996 - December 1999

HBC Philippines

Philippines

August 1996 - December 1999

Position: Manager
: HBC Philippines
Period: August 1996 - December 1999
Duties and Responsibilities
❑ managing and motivating a team to increase sales and ensure efficiency;
❑ managing stock levels and making key decisions about stock control;
❑ analyzing sales figures and forecasting future sales volumes to maximize profits;
❑ analyzing and interpreting trends to facilitate planning;
❑ dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development;
❑ ensuring standards for quality, customer service and health and safety are met;
❑ resolving health and safety, legal and security issues;
❑ responding to customer complaints and comments;
❑ promoting the organization locally by liaising with local schools, newspapers and the community in general;
❑ organizing special promotions, displays and events;
❑ attending and chairing meetings;
❑ updating colleagues on business performance, new initiatives and other pertinent issues;
❑ maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;
❑ initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
❑ Dealing with sales, as and when required.


Decrarations:
I hereby declare that the above information is true and correct to the best of my knowledge & belief.


Maria Cristina Lim

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

Education

System Institute of Technology

October 1992

October 1992

Diploma, Computer Professional

Philippines

❑ Certificate / Diploma, Computer Professional - October 1992 System Institute of Technology, Tuguegarao City Philippines Trainings and Seminars Attended: ❑ Strategic Account Management ❑ Retail Marketing Strategy and Plans ❑ VMCV Cascading Workshop ❑ Quality Work Place Workshop Seminar ❑ Supervisory Training at Achieve Results ❑ Training on Concepts for Hand, Nails, Foot and Spa Treatments

St Paul University

March 1992

March 1992

Bachelor's degree, Management

Philippines

❑ Bachelor of Business Administration major in Management - March 1992 St, Paul University, Tuguegarao City Philippines

Skills

Customer Satisfaction Analysis
Expert
Customer Satisfaction Analysis
Expert
CLIENTS
CLIENTS
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FORECASTING
Expert
FORECASTING
Expert
FUTURE SALES
Expert
FUTURE SALES
Expert
INCREASE
Expert
INCREASE
Expert
INCREASE SALES
Expert
INCREASE SALES
Expert
SALES
Expert
SALES
Expert
SATISFACTION
SATISFACTION
SOLUTIONS
SOLUTIONS
TRAINING
Expert
TRAINING
Expert
Customer Satisfaction Analysis
Expert
Customer Satisfaction Analysis
Expert

Languages

Urdu

Beginner

Arabic

Expert

English

Expert

Tagalog

Expert

Training and Certifications

Training
Gel Nail Art
Bio Sculpture
Feb 2013