Mariah Al Naser

- Managed data on properties, equipment, and facilities, including insured values, and assessed organizational insurance needs for effective implementation.
- Evaluated and compared insurance proposals, providing strategic recommendations and overseeing approval processes.
- Led specialized insurance projects, collaborating with actuaries to assess risks and implement actuarial models.
- Conducted data analysis to identify emerging insurance needs, monitored industry trends, and presented actionable insights with supporting rationale.
- Prepared and maintained detailed insurance reports and documentation, ensuring compliance with organizational policies and database protocols.

- Managing monthly CRM calendar for multiple marketing channels (email, push, in app, SMS, web push etc.)
- Content creation/ coordination with content team for all types of CRM campaigns.
- Preparing HTML for the daily email campaigns& trigger email campaigns.
- Segmenting customers based on different criteria and keep track of the performance
- Preparing different reports to analyze campaign performance.
- Managing survey campaigns using external tools (survey monkey, survey gizmo etc)
- Execute all types of CRM campaigns (promotional, transactional, automated)
- Coordinating with different teams for campaigns requirements and execute campaigns on timely manner.
- Setting up multichannel customer journey based on different objective.