Maria Isabel Arellano

Entrepreneur (self employed) à FREELANCE

• Philippines
• Je travaille ici depuis novembre 2011

Training Administrator / Coordinator (Marketing) à Unilever Philippines

• Philippines
• Je travaille ici depuis mars 2013

• On site coordinator for local courses held in the Philippines and Singapore.
• Coordinates with the Local Host for the logistics and admin requirements prior to the course that will be held to other countries
• Coordinating with the Trainors on their logistic requirements.
• Creating cost estimate to determine the budget needed in running a particular training.
• Invoicing the delegates for the course fee.
• Assists on all queries regarding the course that is being run by the Marketing Academy.
• Sourcing out possible venue for Training Programme and negotiate to get best possible rates and concessions.
• Coordinates with the hotel Events Manager for logistics information
• Sending Joining Instructions to participants
• Processing Visa Letter requests.
• Ensuring that the materials and handouts are ready to be shipped at least 1 week before the event
• Booking restaurants, photographer, and transportation as needed.
• Process the payment to the trainors after the course commenced.
• Pre and Post batch enrollment to the Learning Management System

Secretary à Embassy of the United States of America

• Philippines
• Je travaille ici depuis février 2015

Types all correspondence, directs all incoming/outgoing correspondence to appropriate personnel. Often required to provide finished work from rough notes and drafts in the preparation of correspondence, including technical and statistical reports, and requisitions.

Responsible for monitoring status of office requisitions and initiates appropriate correspondence. Helps the Storekeeper in requesting price quotations to U.S. and local vendors. Maintains property record cards.

Responsible for accuracy of cost computations on requisitions and updates official plant inventory.

Responsible for personnel record, including leave, time and attendance. Acts as timekeeper.

Maintains record files, technical library and master files for equipment drawing and technical manuals.

Global Training Administrator à Unilever Philippines

• Philippines
• mars 2013 à février 2015

Acts as on site coordinator for local courses held in the Philippines and Singapore.
Training coordinator for the marketing training courses held in the region - Asia, Australia & New Zealand, Middle East, Russia, Belarus.
Responsible in briefing the training organizers to ensure their understanding of the job.
Responsible in coordinating with the Trainers on their logistic requirements.
Responsible in creating cost estimate to determine the budget needed in running a training.
Invoicing the delegates for the course fee.
Sourcing for a possible venue for the training and negotiate to get the best rates and concessions.
Responsible in coordinating with the hotel Events Manager for logistics information.
Responsible in processing of Travel and Visa Letter requests.
Ensuring that the materials and handouts are ready to be shipped at least 1 week before the event
Responsible in booking restaurants, photographer, and transportation if needed.
Process the payment to the trainers and make sure that they are paid on time

EXECUTIVE ASSISTANT / OFFICE ADMINISTRATOR à Mosser Environment Corp. / Green Intervene, Inc.

• Philippines
• novembre 2010 à juin 2012

 Provides general assistance to the CEO.
 Prepares reports, presentations, memorandums, proposals, correspondence and meeting minutes.
 Managing calendars
 Schedules appointments, meetings and conference for executives.
 Receiver of important mail, documents and ordered items delivered to the organization’s address.
 Maintain close supervision on the daily functions of the staff, ensuring productivity and checking the quality of the output.
 Perform job interviews.
 Assigns jobs and duties to office staff as needed.
 Monitors office operations.
 Serves as the go-to for office inquiries and conflicts.
 Manages staff schedules.
 Tracks office supply inventory and approves supply orders.
 Assists in the preparation of department budgets and expenses.

E-CUSTOMER SERVICE (reliever) à Asian Eye Institute

• Philippines
• juillet 2010 à novembre 2010

 Answers and screens all incoming telephone calls in a professional and courteous manner, and routes calls to the appropriate parties.
 Answers client enquiries about the ambulatory clinic’s services.
 Booking patients visit.
 Making follow-up calls and check the patient's status after eye surgery.
 Maintaining confidentiality of the patient’s information.

Work@Home Special Agent (contractual) à kgb_Philippines, Inc

• Philippines
• mai 2010 à octobre 2010

 To research and respond to 2-way text inquiries quickly and accurately.
 kgb Special Agents combine ingenuity with research skills to solve real problems for real people every day.
 Some questions require a serious answer, others require a sense of humor, and some require both.
 Skilled Internet researcher, ability to quickly identify keywords, excellent grammar and spelling, fast and accurate typing, enthusiastic, passionate, creative, clever, curious, and dedicated.

Customer Service Representative à kgb_Philippines, Inc.

• Philippines
• juin 2008 à avril 2010

 To research and respond to 2-way text inquiries quickly and accurately.
 Kgb_ Special Agents combine ingenuity with research skills to solve real problems for real people every day.
 Some questions require a serious answer, others require a sense of humor, and some require both.
 Skilled Internet researcher, ability to quickly identify keywords, excellent grammar and spelling, fast and accurate typing, enthusiastic, passionate, creative, clever, curious, and dedicated.

Admin Officer / Farm Supervisor à Forestry & Agri-Resources Management for Sustainability (FARMS), Inc.

• Philippines
• janvier 2002 à juillet 2006

 To supervise the establishment and maintenance of plant nurseries in the designated project locations.
 Linking with government and non-government organizations to promote environmental awareness.
 Overall responsibility for generating planting plans and budget inputs.
 Propose creative solutions to farming problems.
 Manage all farm preparations.
 Overall responsibility to develop and follow planting plan and for crop harvesting.
 Maintain proper records for spraying and fertilizing.